Greenwich Associates Recognizes California Bank & Trust As Leading Business Bank
Business owner opinions help bank earn 31 Greenwich Excellence Awards
SAN DIEGO, March 21, 2016 /PRNewswire/ -- Greenwich Associates recognizes California Bank & Trust (CB&T), as part of Zions Bancorporation, with 31 Greenwich Excellence Awards for achievement in Small Business and Middle-Market banking, the highest number of awards given among all U.S. banks for 2015.
The Greenwich Excellence Awards evaluate more than 750 banks to identify industry leaders. The Awards are based on over 28,000 market research interviews with business banking executives and middle market executives at companies nationwide. They recognize the country's top banks for exceptional quality, client experience, sales leadership and overall excellence. CB&T has won top honors since the inception of the survey in 2009.
"At California Bank & Trust we value long-term relationships with our clients and strive to consistently provide outstanding service. We are honored that our clients recognize these efforts as demonstrated by The Greenwich Awards results," said Eric Ellingsen, President and Chief Operating Officer of California Bank & Trust.
Greenwich Associates is a leading global financial services research and consulting firm for investment banks, commercial banks and asset managers. The annual Greenwich Excellence Awards are highly regarded in the financial services industry as an acknowledgment of quality client services and overall strength among leading banks.
California Bank & Trust, as part of Zions Bancorporation, received awards in the following categories:
Middle Market Banking ($10 million to $500 million in annual sales)
General
- Overall Satisfaction-National Distinction
- Overall Satisfaction-Western Region Distinction
- Likelihood to Recommend-National Distinction
- Likelihood to Recommend-Western Region Distinction
- Industry Expertise-National Distinction
- Relationship Manager Performance-National Distinction
- Relationship Manager Performance-Western Region Distinction
Cash Management
- Overall Satisfaction-National Distinction
- Overall Satisfaction-Western Region Distinction
- Customer Service-National Distinction
- Accuracy of Operations-National Distinction
- Product Capabilities-National Distinction
- Digital Functionality-National Distinction
- Ease of Product Implementation-National Distinction
Small Business Banking ($1 million to $10 million in annual sales)
General
- Overall Satisfaction-National Distinction
- Overall Satisfaction-Western Region Distinction
- Advice to Help My Business Grow-National Distinction
- Advice to Help My Business Grow-Western Region Distinction
- Branch Satisfaction-National Distinction
- Industry Expertise-National Distinction
- Likelihood to Recommend-National Distinction
- Likelihood to Recommend-Western Region Distinction
- Relationship Manager Performance-National Distinction
- Relationship Manager Performance-Western Region Distinction
Cash Management
- Overall Satisfaction-National Distinction
- Overall Satisfaction-Western Region Distinction
- Customer Service-National Distinction
- Accuracy of Operations-National Distinction
- Product Capabilities-National Distinction
- Digital Functionality-National Distinction
- Ease of Product Implementation-National Distinction
About California Bank & Trust (CB&T)
Locally managed CB&T, an affiliate of Zions Bancorporation (NASDAQ: ZION), has loans of $8.8 billion and deposits of $10.5 billion with nearly 100 branches statewide and is a leader among California banks for service levels and product selection. CB&T provides a full array of financial solutions for businesses and individuals, including commercial banking, business banking, small business lending, treasury management, international banking and wealth management. The professional bankers at CB&T are backed by major resources, yet maintain local decision-making authority and regional market and industry expertise. The company is committed to providing clients with valuable business and economic insights and connecting them with the beneficial business relationships they need to succeed. Since 2002, CB&T has been rated by the FDIC as "outstanding" for its Community Reinvestment Act activities. CB&T has also consistently earned numerous Greenwich Excellence Awards for Business Banking. To learn more, visit www.calbanktrust.com. Connect with California Bank & Trust on Facebook, Twitter and LinkedIn.
About Greenwich Excellence Awards
Greenwich Associates is a leading global financial services research and consulting firm. The Greenwich Excellence Awards in small business and middle market banking were based on interviews with over 28,000 businesses across the U.S., with sales of $1 million to $500 million. More than 750 banks were evaluated.
Respondents were asked to name the banks they used and to rate these providers in a variety of product and service categories. Banks that received customer ratings that topped those of competitors by a statistically significant margin at a 95 percent confidence level were named Greenwich Excellence Award Winners.
SOURCE Zions Bancorporation
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