Greyhound Enhances Customers' Travel Experience By Partnering With Parking Panda

Partnership with On-Demand Parking Company Provides Stress-Free Travel Experience by Booking Guaranteed Parking Before Customers Arrive at Terminals

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Greyhound

Nov 09, 2015, 09:00 ET

Greyhound, the largest intercity bus company in North America, today announced an all-new Greyhound.com that completely reinvents the way customers plan and book bus travel. Featuring a fresh, modern design, simple navigation and rich content, the site was built from the ground up to help customers find the best fares, book easier, and check out travel tips and suggestions for their next trip. The new site centers on customers' needs and interests, and is the brand's latest milestone in its transformation.

DALLAS, Nov. 9, 2015 /PRNewswire/ -- Greyhound is partnering with Parking Panda, the nation's leading provider for on-demand parking, to provide customers with the ability to discover and reserve parking online near select Greyhound terminals. With the ability to compare available parking options and prices, consumers can book their Greyhound travel, search, reserve, and pay for a guaranteed spot, creating a seamless ground transportation experience. More than50 terminals are now part of the program with more to be added through 2016.

Through this partnership, Greyhound customers can now leverage Parking Panda's thousands of parking lots and garages across 40 cities to pre-purchase parking within easy walking distance of select terminals. Customers can view available parking options and compare prices directly from the parking section of the respective terminal's page on Greyhound.com in advance of their trip, or view parking for all terminals directly at https://parking.greyhound.com.

"We're excited about our partnership with Parking Panda, as it allows customers to better manage their travel by comparing parking options and reserving the perfect parking spot near our terminals," said Andy Kaplinsky, chief commercial officer, Greyhound Lines, Inc. "Traveling on Greyhound is even easier now that customers have a useful tool that eliminates the challenge of driving around searching for convenient parking. We're constantly looking for ways to improve the customer experience, and this partnership helps create seamless, hassle-free travel."

Once a reservation is made, parking passes are e-mailed instantly to the customer and can be printed for guaranteed entrance at the selected location. Parking Panda's platform integrates seamlessly with the partner parking location to ensure that sufficient space is set aside for pre-reserved customers so that parking availability is 100 percent guaranteed, even if the lot otherwise fills up.

"As consumers continue to spend the majority of their time and attention online and in mobile apps, it's important for major travel providers to match evolving passenger expectations with emerging technology. Greyhound is doing that by giving customers the ability to know before they go to the terminal," said Parking Panda CEO, Nick Miller. "Through on-demand parking reservations, Greyhound is helping customers alleviate the pain of parking, and there's nothing like having a plan before heading out of town. The 18 million customers that Greyhound serves each year, can book their travel, know where they're going to park, and how much they're going to pay before heading to the Greyhound terminal. Customers can rest easy knowing they have a guaranteed parking space waiting."

About Greyhound
Greyhound is the largest North American provider of intercity bus transportation, serving more than 3,800 destinations across the continent. The company also provides Greyhound Package Express (GPX) and charter services. Along with the company's traditional service, its popular Greyhound Express® service offers direct service between more than 1,000 city pairs in more than 120 major cities, covering more than a third of the company's North American network. Customers can purchase their ticket at www.greyhound.com, print their ticket at home or pick it up at a self-service ticketing kiosk, and know a guaranteed seat is waiting for them. Additionally, customers who book Greyhound Express tickets can relax in private waiting areas, with a dedicated guest services specialist to provide an extra level of customer assistance. For fare and schedule information and to buy tickets call 1-800-661-8747 or visit the website at www.greyhound.com. For the latest news and travel deals, follow us on Twitter at www.twitter.com/GreyhoundBus, Like us on Facebook at www.facebook.com/GreyhoundBus, follow us on Instagram at www.instagram.com/greyhoundlines, download a high resolution photo at www.bit.ly/GreyhoundBusPhotos, or follow our award-winning blog, The Hound, at http://www.bloggreyhound.com.

About Parking Panda
Parking Panda is the leading provider of on-demand parking. Through Parking Panda, drivers plan and commute smarter by booking guaranteed parking in advance. Parking Panda customers are empowered with the ability to search and compare thousands of parking options and prices in more than 40 cities throughout North America. Drivers can easily book a spot ahead of time at parking lots, garages, and valets in their city, or they can reserve on-the-go with the company's award-winning mobile app for iOS and Android. For more information, visit ParkingPanda.com.

Greyhound
Contact: Lanesha Gipson
Sr. Communications Specialist
[email protected]
214-849-7846

Parking Panda
Contact: Jackie Gilbert
Director of Communications
[email protected]
667-401-2450

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SOURCE Greyhound