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      Hagerty Reports Full Year 2024 Results; Provides 2025 Outlook for Revenue and Profit Growth

      Hagerty (PRNewsfoto/Hagerty)

      News provided by

      Hagerty

      Mar 04, 2025, 07:00 ET

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      • Full year 2024 Total Revenue increased 20% year-over-year to $1.200 billion
      • Full year 2024 Written Premium increased 15% year-over-year to $1.044 billion
        • Added a record 279,000 new members in 2024
      • Full year 2024 Marketplace revenue increased 90% year-over-year to $54.3 million
      • Full year 2024 Operating Income increased 538% year-over-year to $66.4 million
      • Full year 2024 Net Income increased 178% year-over-year to $78.3 million
      • Full year 2024 Adjusted EBITDA increased 41% year-over-year to $124.5 million
      • 2025 outlook for Total Revenue growth of 12-13% on Written Premium gains of 13-14%
        • Margin expansion due to continued efficiency gains should result in Net Income growth of 30-40% and Adjusted EBITDA growth of 21-29%

      TRAVERSE CITY, Mich., March 4, 2025 /PRNewswire/ -- Hagerty, Inc. (NYSE: HGTY), an automotive enthusiast brand and leading specialty vehicle insurance provider, announced today financial results for the three and twelve months ended December 31, 2024.

      "2024 was another excellent year at Hagerty with 20% revenue growth fueled by a record 279,000 new members. We are also investing to improve Hagerty and become more efficient in how we deliver on our brand promise to members and maintain our industry leading net promoter score of 82. These initiatives allowed us to translate revenue growth into even higher rates of profit growth, with net income up 178% and Adjusted EBITDA up 41%," said McKeel Hagerty, Chief Executive Officer and Chairman of Hagerty.

      "In 2025, Hagerty's customer-centric model and automotive expertise should result in written premium growth of 13-14% and even faster rates of profit growth. Top-line growth should accelerate in the back half of 2025 as we anticipate rolling out the State Farm Classic Plus program to over 25 states in the year. Longer-term, we expect to more than double our policy count to three million by 2030," continued Mr. Hagerty.

      "2025 will be a year of elevated investment into our technology platforms that should enable us to deliver the accelerated growth we anticipate in 2026 and beyond, with more modern risk rating architecture and greater segmentation. These operational and capital investments will also position us for future margin expansion from the expected efficiency gains as the new technology platform improves and simplifies the member experience," added Mr. Hagerty.

      FOURTH QUARTER AND FULL YEAR 2024 FINANCIAL HIGHLIGHTS

      • Fourth quarter 2024 Total Revenue increased 19% year-over-year to $291.7 million, and full year 2024 Total Revenue increased 20% year-over-year to $1.200 billion
      • Fourth quarter 2024 Written Premium increased 13% year-over-year to $217.4 million, and full year 2024 Written Premium increased 15% year-over-year to $1.044 billion
      • Fourth quarter 2024 Commission and fee revenue increased 15% year-over-year to $89.4 million, and full year 2024 Commission and fee revenue increased 16% year-over-year to $423.2 million
        • Policies in Force Retention was 89.0% as of December 31, 2024 compared to 88.7% in the prior year period, and total insured vehicles increased 8% year-over-year to 2.6 million
      • Fourth quarter 2024 Loss Ratio was 42.8% including 2.4% of impact from catastrophe losses, compared to 41.5% in the prior year period, and full year 2024 Loss Ratio was 46.4% including 5.6% of impact from catastrophe losses, compared to 41.5% in the prior year period
      • Fourth quarter 2024 Earned Premium increased 14% year-over-year to $168.4 million, and full year 2024 Earned Premium increased 21% year-over-year to $643.3 million
      • Fourth quarter 2024 Membership, marketplace and other revenue increased 68% year-over-year to $33.9 million, and full year 2024 Membership, marketplace and other revenue increased 30% year-over-year to $133.5 million
        • Fourth quarter 2024 Marketplace revenue increased 329% year-over-year to $16.0 million, and full year 2024 Marketplace revenue increased 90% year-over-year to $54.3 million
        • Fourth quarter 2024 Membership revenue increased 17% year-over-year to $15.2 million, and 2024 Membership revenue increased 10% year-over-year to $57.5 million
          • Hagerty Drivers Club (HDC) paid members increased 7% year-over-year to approximately 876,000 compared to 815,000
      • Fourth quarter 2024 Operating Income of $6.0 million, an increase of $12.5 million compared to the prior year period, and full year 2024 Operating Income of $66.4 million, an increase of $56.0 million compared to the prior year period, or growth of 538%
        • Fourth quarter 2024 Operating Income margin decreased by 470 bps compared to the prior year period, while full year 2024 Operating Income margin expanded by 450 bps compared to the prior year period
          • Cost containment and resource prioritization initiatives drove general and administrative expenses down by 3.4% in 2024. Salary and benefits increased 2.1% during 2024
          • Hurricanes Helene and Milton negatively impacted full year operating margins by 230 bps
        • Fourth quarter 2024 depreciation and amortization was $9.1 million compared to $10.9 million in the prior year period, and full year 2024 depreciation and amortization was $38.9 million compared to $45.8 million in the prior year period
      • Fourth quarter 2024 Net Income of $8.4 million, a decrease of $0.6 million compared to the prior year period, and full year 2024 Net Income of $78.3 million, an increase of $50.1 million compared to the prior year period, or growth of 178%
        • Fourth quarter 2024 Net Income includes a $0.7 million increase in interest and other income, and full year 2024 Net Income includes a $13.0 million increase in interest and other income, primarily due to the diversification of Hagerty Re's investment portfolio which resulted in investing in higher yielding fixed maturity securities.
          • Full year 2024 Net Income includes a $8.5 million loss due to the change in fair value and settlement of warrant liabilities. These warrants were exchanged in July of 2024 for 3.9 million shares of Class A Common Stock.
          • The Company ended the year with $105 million of cash and availability compared to $105 million of total debt, $30 million of which is back leverage for Broad Arrow Capital's portfolio of loans collateralized by collector cars
      • Fourth quarter 2024 Adjusted EBITDA (a non-GAAP measure) of $19.9 million, an increase of $10.2 million compared to the prior year period, and full year 2024 Adjusted EBITDA of $124.5 million, an increase of $36.3 million compared to the prior year period, or growth of 41%
      • Fourth quarter 2024 Basic and Diluted Earnings per Share was $0.01, and full year 2024 Basic and Diluted Earnings per Share was $0.10
        • Fourth quarter 2024 Adjusted EPS (a non-GAAP measure) was $0.02, and full year 2024 Adjusted EPS was $0.24, compared to $0.04 in full year 2023

      The definitions and reconciliations of non-GAAP financial measures are provided under the heading Key Performance Indicators and Certain Non-GAAP Financial Measures at the end of this press release.

      2025 OUTLOOK - SUSTAINED GROWTH AND PROFITABILITY

      We expect 2025 to be another year of strong profit growth for Hagerty as our team executes on our long-term plan to create value for stakeholders by investing in our long-term competitive advantages and delivering high rates of compounding revenue growth. In 2025, these investments aggregate to $20 million of elevated spend, primarily in our new technology platform, Duck Creek, for our insurance products. Duck Creek should help us efficiently grow our business over the coming years. We remain focused on growing our Insurance, Membership and Marketplace businesses, positioning us to deliver sustained, compounding profit growth over the coming years, fund our purpose to save driving and fuel car culture for future generations.

      • For full year 2025, Hagerty anticipates:
        • Written Premium growth of 13-14%
        • Total Revenue growth of 12-13%
        • Net Income growth of 30-40%
        • Adjusted EBITDA growth of 21-29%
          • Profit ranges incorporate $20 million of elevated technology investments in 2025, as well as an estimated $11 million pre-tax impact from the Southern California wildfires during the first quarter of 2025 ($9 million post-tax)




      2025 Outlook ($)


      2025 Outlook (%)


      in thousands

      2024 Results



      Low End


      High End


      Low End


      High End


      Total Written Premium

      $1,044,492



      $1,180,000


      $1,191,000


      13 %


      14 %


      Total Revenue

      $1,200,038



      $1,344,000


      $1,356,000


      12 %


      13 %


      Net Income 1

      $78,303



      $102,000


      $110,000


      30 %


      40 %


      Adjusted EBITDA 2

      $124,473



      $150,000


      $160,000


      21 %


      29 %














      1

      Fully diluted share count post warrant exchange of ~360 million including Class A Common Stock, Class V Common Stock, Series A Convertible Preferred Stock, and share-based compensation awards.

      2

      See Non-GAAP Financial Measures below for additional information regarding this non-GAAP financial measure.

      Conference Call Details

      Hagerty will hold a conference call to discuss the financial results today at 10:00 am Eastern Time. A webcast of the conference call, including its Investor Presentation highlighting full year 2024 financial results, will be available on Hagerty's investor relations website at investor.hagerty.com. The dial-in for the conference call is (877) 423-9813 (toll-free) or (201) 689-8573 (international). Please dial the number 10 minutes prior to the scheduled start time.

      A webcast replay of the call will be available at investor.hagerty.com following the call.

      Forward-Looking Statements

      This press release contains statements that constitute "forward-looking statements" within the meaning of the federal securities laws. All statements provided, other than statements of historical fact, are forward-looking statements, including those regarding Hagerty's future operating results and financial position, Hagerty's business strategy and plans, products, services, and technology implementations, market conditions, growth and trends, expansion plans and opportunities, and Hagerty's objectives for future operations. The words "anticipate," "believe," "envision," "estimate," "expect," "intend," "may," "plan," "predict," "project," "target," "potential," "will," "would," "could," "should," "continue," "ongoing," "contemplate," and similar expressions, and the negative of these expressions, are intended to identify forward-looking statements.

      Hagerty has based these forward-looking statements largely on current expectations about future events, which may not materialize. Actual results could differ materially and adversely from those anticipated or implied in the forward-looking statements. These factors include, among other things, Hagerty's ability to: (i) compete effectively within our industry and attract and retain our insurance policyholders and paid HDC subscribers; (ii) maintain key strategic relationships with our insurance distribution and underwriting carrier partners; (iii) prevent, monitor, and detect fraudulent activity; (iv) manage risks associated with disruptions, interruptions, outages or other issues with our technology platforms or our use of third-party services; (v) accelerate the adoption of our membership and marketplace products and services, as well as any new insurance programs and products we offer; (vi) manage the cyclical nature of the insurance business, including through any periods of recession, economic downturn or inflation; (vii) address unexpected increases in the frequency or severity of claims, and (viii) comply with the numerous laws and regulations applicable to our business, including state, federal and foreign laws relating to insurance and rate increases, privacy, the internet, and accounting matters.

      The forward-looking statements herein represent the judgment of Hagerty as of the date of this release and Hagerty disclaims any intent or obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments, or otherwise. This press release should be read in conjunction with the information included in the Hagerty's other press releases, reports and other filings with the SEC. Understanding the information contained in these filings is important in order to fully understand Hagerty's reported financial results and its business outlook for future periods.

      About Hagerty, Inc. (NYSE: HGTY)

      Hagerty is an automotive enthusiast brand committed to saving driving and to fueling car culture for future generations. The company is a leading provider of specialty vehicle insurance, expert car valuation data and insights, live and digital car auction services, immersive events and automotive entertainment custom made for the 67 million Americans who self-describe as car enthusiasts. Hagerty also operates in Canada and the U.K. and is home to Hagerty Drivers Club, a community of over 875,000 who can't get enough of cars. For more information, please visit www.hagerty.com or connect with us on Facebook, Instagram, Twitter and LinkedIn..

      More information can be found at newsroom.hagerty.com.

      Category: Financial

      Source: Hagerty

      Hagerty, Inc.

      Consolidated Statements of Operations (Unaudited)




      Three months ended December 31,



      2024


      2023


      $ Change


      % Change










      REVENUE:


      in thousands (except percentages and per share amounts)

      Commission and fee revenue


      $       89,423


      $       77,540


      $       11,883


      15.3 %

      Earned premium


      168,407


      147,368


      21,039


      14.3 %

      Membership, marketplace and other revenue


      33,901


      20,135


      13,766


      68.4 %

      Total revenue


      291,731


      245,043


      46,688


      19.1 %

      OPERATING EXPENSES:









      Salaries and benefits


      60,462


      56,774


      3,688


      6.5 %

      Ceding commissions, net


      79,842


      70,617


      9,225


      13.1 %

      Losses and loss adjustment expenses


      72,078


      61,197


      10,881


      17.8 %

      Sales expense


      43,732


      31,587


      12,145


      38.4 %

      General and administrative expenses


      20,432


      20,569


      (137)


      (0.7) %

      Depreciation and amortization


      9,147


      10,916


      (1,769)


      (16.2) %

      Restructuring, impairment and related charges, net

      —


      (45)


      45


      (100.0) %

      Gains, losses, and impairments related to divestitures

      —


      (99)


      99


      (100.0) %

      Total operating expenses


      285,693


      251,516


      34,177


      13.6 %

      OPERATING INCOME (LOSS)


      6,038


      (6,473)


      12,511


      193.3 %

      Gain (loss) related to warrant liabilities, net


      —


      12,962


      (12,962)


      (100.0) %

      Interest and other income (expense), net


      7,863


      7,144


      719


      10.1 %

      INCOME BEFORE INCOME TAX EXPENSE

      13,901


      13,633


      268


      2.0 %

      Income tax expense


      (5,461)


      (4,591)


      (870)


      19.0 %

      NET INCOME


      8,440


      9,042


      (602)


      (6.7) %

      Net (income) loss attributable to non-controlling interest

      (5,335)


      5,529


      (10,864)


      (196.5) %

      Accretion of Series A Convertible Preferred Stock

      (1,875)


      (1,839)


      (36)


      2.0 %

      NET INCOME ATTRIBUTABLE TO CLASS A COMMON STOCKHOLDERS

      $         1,230


      $       12,732


      $     (11,502)


      (90.3) %









      Earnings per share of Class A Common Stock:








      Basic


      $           0.01


      $           0.14





      Diluted


      $           0.01


      $           0.03














      Weighted average shares of Class A Common Stock outstanding:








      Basic


      90,032


      84,588





      Diluted


      90,032


      347,455





      Hagerty, Inc.

      Consolidated Statements of Operations




      Year ended December 31,



      2024


      2023


      $ Change


      % Change










      REVENUE:


      in thousands (except percentages and per share amounts)

      Commission and fee revenue

      $     423,240


      $     365,512


      $       57,728


      15.8 %

      Earned premium

      643,324


      531,866


      111,458


      21.0 %

      Membership, marketplace and other revenue

      133,474


      102,835


      30,639


      29.8 %

      Total revenue


      1,200,038


      1,000,213


      199,825


      20.0 %

      OPERATING EXPENSES:









      Salaries and benefits


      221,463


      216,896


      4,567


      2.1 %

      Ceding commissions, net


      301,719


      251,805


      49,914


      19.8 %

      Losses and loss adjustment expenses


      298,593


      220,658


      77,935


      35.3 %

      Sales expense


      190,523


      156,378


      34,145


      21.8 %

      General and administrative expenses


      82,504


      85,434


      (2,930)


      (3.4) %

      Depreciation and amortization


      38,905


      45,809


      (6,904)


      (15.1) %

      Restructuring, impairment and related charges, net

      —


      8,812


      (8,812)


      (100.0) %

      Gains, losses, and impairments related to divestitures

      (87)


      4,013


      (4,100)


      (102.2) %

      Total operating expenses


      1,133,620


      989,805


      143,815


      14.5 %

      OPERATING INCOME


      66,418


      10,408


      56,010


      538.1 %

      Gain (loss) related to warrant liabilities, net


      (8,544)


      11,543


      (20,087)


      (174.0) %

      Interest and other income (expense), net


      35,808


      22,821


      12,987


      56.9 %

      INCOME BEFORE INCOME TAX EXPENSE

      93,682


      44,772


      48,910


      109.2 %

      Income tax expense


      (15,379)


      (16,593)


      1,214


      (7.3) %

      NET INCOME


      78,303


      28,179


      50,124


      177.9 %

      Net (income) loss attributable to non-controlling interest

      (61,286)


      (7,948)


      (53,338)


      N/M

      Accretion of Series A Convertible Preferred Stock

      (7,427)


      (3,677)


      (3,750)


      102.0 %

      NET INCOME ATTRIBUTABLE TO CLASS A COMMON STOCKHOLDERS

      $         9,590


      $       16,554


      $       (6,964)


      (42.1) %










      Earnings per share of Class A Common Stock:








      Basic


      $           0.10


      $           0.19





      Diluted


      $           0.10


      $           0.09














      Weighted average shares of Class A Common Stock outstanding:








      Basic


      87,529


      84,180





      Diluted


      88,504


      340,323














      N/M = Not meaningful

      Hagerty, Inc.

      Consolidated Balance Sheets




      December 31,


      December 31,



      2024


      2023






      ASSETS


      in thousands (except share amounts)

      Current Assets:





      Cash and cash equivalents


      $                   104,784


      $                   108,326

      Restricted cash and cash equivalents


      128,061


      615,950

      Investments


      73,957


      10,946

      Accounts receivable


      84,763


      71,530

      Premiums receivable


      153,748


      137,525

      Commissions receivable


      20,430


      79,115

      Notes receivable


      45,417


      35,896

      Deferred acquisition costs, net


      156,466


      141,637

      Other current assets


      90,779


      49,293

      Total current assets


      858,405


      1,250,218

      Investments


      515,570


      5,526

      Notes receivable


      11,555


      17,018

      Property and equipment, net


      18,205


      20,764

      Lease right-of-use assets


      44,485


      50,515

      Intangible assets, net


      90,107


      91,924

      Goodwill


      114,123


      114,214

      Other long-term assets


      56,888


      38,033

      TOTAL ASSETS


      $                1,709,338


      $                1,588,212

      LIABILITIES, TEMPORARY EQUITY AND STOCKHOLDERS' EQUITY





      Current Liabilities:





      Accounts payable, accrued expenses and other current liabilities


      $                     73,383


      $                     87,175

      Losses payable


      98,386


      62,001

      Provision for unpaid losses and loss adjustment expenses


      168,492


      136,507

      Commissions payable


      77,389


      108,739

      Advance premiums and due to insurers


      108,352


      100,286

      Unearned premiums


      357,539


      317,275

      Contract liabilities


      31,905


      30,316

      Total current liabilities


      915,446


      842,299

      Long-term lease liabilities


      43,178


      50,459

      Long-term debt, net


      104,968


      130,680

      Warrant liabilities


      —


      34,018

      Deferred tax liability


      18,065


      15,937

      Contract liabilities


      15,334


      17,335

      Other long-term liabilities


      4,178


      4,139

      TOTAL LIABILITIES


      1,101,169


      1,094,867

      Commitments and Contingencies


      —


      —

      TEMPORARY EQUITY 1





      Preferred stock, $0.0001 par value (20,000,000 shares authorized, 8,483,561 Series A Convertible Preferred Stock issued and outstanding as of December 31, 2024 and December 31, 2023)

      84,663


      82,836

      STOCKHOLDERS' EQUITY





      Class A Common Stock, $0.0001 par value (500,000,000 shares authorized, 90,032,391 and 84,588,536 issued and outstanding as of December 31, 2024 and December 31, 2023, respectively)

      9


      8

      Class V Common Stock, $0.0001 par value (300,000,000 authorized, 251,033,906 shares issued and outstanding as of December 31, 2024 and December 31, 2023)

      25


      25

      Additional paid-in capital


      603,780


      561,754

      Accumulated earnings (deficit)


      (451,978)


      (468,995)

      Accumulated other comprehensive income (loss)


      (1,514)


      (88)

      Total stockholders' equity


      150,322


      92,704

      Non-controlling interest


      373,184


      317,805

      Total equity


      523,506


      410,509

      TOTAL LIABILITIES, TEMPORARY EQUITY AND STOCKHOLDERS' EQUITY


      $                1,709,338


      $                1,588,212






      1

      The Series A Convertible Preferred Stock is recorded within Temporary Equity because it has equity conversion and cash redemption features.

      Hagerty, Inc.

      Consolidated Statements of Cash Flows



      Year ended December 31,


      2024


      2023





      OPERATING ACTIVITIES:

      in thousands

      Net income

      $                    78,303


      $                    28,179

      Adjustments to reconcile net income to net cash from operating activities:




      Impairment of operating lease right-of-use assets

      —


      1,147

      Loss on disposals of equipment, software and other assets

      500


      1,894

      (Gain) loss related to warrant liabilities, net

      8,544


      (11,543)

      Depreciation and amortization

      38,905


      45,809

      Provision for deferred taxes

      2,929


      2,921

      Share-based compensation expense

      17,357


      18,017

      Non-cash lease expense

      8,053


      11,681

      Realized (gain) loss on investments, net

      (2,223)


      —

      (Accretion) amortization of discount and premium, net

      (3,386)


      34

      Other

      5,300


      1,334

      Changes in operating assets and liabilities:




      Accounts, premiums and commissions receivable

      26,498


      (69,879)

      Deferred acquisition costs, net

      (14,829)


      (34,295)

      Losses payable

      36,385


      6,485

      Provision for unpaid losses and loss adjustment expenses

      31,985


      24,766

      Commissions payable

      (31,350)


      31,664

      Advance premiums and due to insurers

      8,418


      14,880

      Unearned premiums

      40,264


      81,813

      Operating lease assets and liabilities

      (9,036)


      (11,243)

      Other assets and liabilities, net

      (65,593)


      (9,958)

      Net Cash Provided by Operating Activities

      177,024


      133,706

      INVESTING ACTIVITIES:




      Capital expenditures

      (21,344)


      (26,403)

      Acquisitions, net of cash acquired, and other investments

      (25,120)


      (8,683)

      Issuance of notes receivable

      (65,770)


      (24,939)

      Collection of notes receivable

      59,788


      10,357

      Purchases of fixed maturity securities

      (669,452)


      (10,568)

      Proceeds from sales of fixed maturity securities

      64,827


      —

      Proceeds from maturities of fixed maturity securities

      48,389


      7,468

      Purchases of equity securities

      (10,861)


      —

      Other investing activities

      979


      121

      Net Cash Used in Investing Activities

      (618,564)


      (52,647)

      FINANCING ACTIVITIES:




      Payments on long-term debt

      (90,775)


      (139,850)

      Proceeds from long-term debt, net of issuance costs

      61,972


      161,547

      Proceeds from issuance of Series A Convertible Preferred Stock, net of issuance costs

      —


      79,159

      Distributions paid to non-controlling interest unit holders

      (6,683)


      —

      Payment of Series A Convertible Preferred Stock dividends

      (5,600)


      —

      Funding of employee tax obligations upon vesting of share-based payments

      (5,836)


      —

      Other financing activities

      —


      2,305

      Net Cash Provided by (Used in) Financing Activities

      (46,922)


      103,161

      Effect of exchange rate changes on cash and cash equivalents and restricted cash and cash equivalents

      (2,969)


      865





      Change in cash and cash equivalents and restricted cash and cash equivalents

      (491,431)


      185,085

      Beginning cash and cash equivalents and restricted cash and cash equivalents

      724,276


      539,191

      Ending cash and cash equivalents and restricted cash and cash equivalents

      $                  232,845


      $                  724,276

      Hagerty, Inc.
      Key Performance Indicators and Certain Non-GAAP Financial Measures

      Key Performance Indicators

      The tables below present a summary of our Key Performance Indicators, which include important operational metrics, as well as certain financial measures prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") and non-GAAP financial measures. We use these Key Performance Indicators to evaluate our business, measure our performance, identify trends against planned initiatives, prepare financial projections, and make strategic decisions. We believe these Key Performance Indicators are useful in evaluating our performance when read together with our Consolidated Financial Statements prepared in accordance with GAAP.












      Year ended December 31,



      2024


      2023


      Change










      Operational Metrics


      dollars in thousands (except per share amounts)

      Total Written Premium


      $ 1,044,492


      $    907,175


      $    137,317


      15.1 %

      Hagerty Re Loss Ratio


      46.4 %


      41.5 %


      4.9 %


      N/M

      Hagerty Re Combined Ratio


      94.1 %


      89.2 %


      4.9 %


      N/M

      New Business Count — Insurance


      278,556


      254,386


      24,170


      9.5 %










      GAAP Financial Measures









      Total Revenue


      $ 1,200,038


      $ 1,000,213


      $    199,825


      20.0 %

      Operating Income


      $     66,418


      $     10,408


      $     56,010


      538.1 %

      Net Income


      $     78,303


      $     28,179


      $     50,124


      177.9 %

      Basic Earnings Per Share


      $         0.10


      $         0.19


      $        (0.09)


      (47.4) %

      Diluted Earnings Per Share


      $         0.10


      $         0.09


      $         0.01


      11.1 %










      Non-GAAP Financial Measures









      Adjusted EBITDA


      $    124,473


      $     88,162


      $     36,311


      41.2 %

      Adjusted Earnings Per Share


      $         0.24


      $         0.04


      $         0.20


      500.0 %










      N/M = Not meaningful



      December 31,



      2024


      2023


      Change










      Operational Metrics









      Policies in Force


      1,506,451


      1,401,037


      105,414


      7.5 %

      Policies in Force Retention


      89.0 %


      88.7 %


      0.3 %


      N/M

      Vehicles in Force


      2,576,700


      2,378,883


      197,817


      8.3 %

      HDC Paid Member Count


      875,822


      815,007


      60,815


      7.5 %

      Net Promoter Score (NPS)


      82


      82


      —


      — %










      N/M = Not meaningful

      Non-GAAP Financial Measures

      Adjusted EBITDA

      We define Adjusted EBITDA as consolidated Net income, excluding net interest and other income (expense), income tax expense, and depreciation and amortization, further adjusted to exclude (i) net gains and losses related to our warrant liabilities; (ii) share-based compensation expense; and when applicable, (iii) restructuring, impairment and related charges; (iv) gains, losses and impairments related to divestitures; and (v) certain other unusual items. 

      We present Adjusted EBITDA because we consider it to be an important supplemental measure of our performance and believe it is frequently used by securities analysts, investors, and other interested parties in the evaluation of companies in our industry. We use Adjusted EBITDA as a measure of the operating performance of our business on a consistent basis, as it removes the impact of items not directly resulting from our core operations.

      By providing this non-GAAP financial measure, together with a reconciliation to Net income, which is the most comparable GAAP measure, we believe we are enhancing investors' understanding of our business and our results of operations, as well as assisting investors in evaluating how well we are executing our strategic initiatives. However, Adjusted EBITDA has limitations as an analytical tool, and should not be considered in isolation, or as an alternative to, or a substitute for Net income or other financial statement data presented in our Consolidated Financial Statements as indicators of financial performance. Our definition of Adjusted EBITDA may be different than similarly titled measures used by other companies in our industry, which could reduce the usefulness of this non-GAAP financial measure when comparing our performance to that of other companies.

      The following table reconciles Adjusted EBITDA to the most directly comparable GAAP measure, which is Net income:



      Three months ended
      December 31,


      Year ended
      December 31,



      2024


      2023


      2024


      2023












      in thousands

      Net income

      $            8,440


      $            9,042


      $         78,303


      $         28,179

      Interest and other (income) expense 1, 2

      (7,863)


      (7,144)


      (35,808)


      (22,821)

      Income tax expense

      5,461


      4,591


      15,379


      16,593

      Depreciation and amortization

      9,147


      10,916


      38,905


      45,809

      EBITDA

      15,185


      17,405


      96,779


      67,760

      Restructuring, impairment and related charges, net

      —


      (45)


      —


      8,812

      (Gain) loss related to warrant liabilities, net

      —


      (12,962)


      8,544


      (11,543)

      Share-based compensation expense

      4,339


      4,860


      17,357


      17,729

      Gains, losses, and impairments related to divestitures

      —


      (99)


      (87)


      4,013

      Other unusual items 3

      344


      554


      1,880


      1,391

      Adjusted EBITDA

      $         19,868


      $            9,713


      $       124,473


      $         88,162










      1

      Excludes interest expense related to the BAC Credit Facility, which is recorded within "Sales expense" on the Consolidated Statements of Operations.

      2

      Includes interest income and net investment income related to our investment portfolio, which was diversified in the second quarter of 2024 and resulted in opening positions in higher yielding fixed maturity securities, and, to a much lesser extent, equity securities.

      3

      Other unusual items include professional fees associated with the warrant exchange, as well as certain material severance expenses for the year ended December 31, 2024 and certain legal settlement expenses (net) recognized for the year ended December 31, 2023.

      The following table reconciles Adjusted EBITDA for the year ended December 31, 2024 Outlook to the most directly comparable GAAP measure, which is Net income:



      2025 Low


      2025 High








      in thousands

      Net income

      $           102,000


      $           110,000

      Interest and other (income) expense 1, 2

      (32,000)


      (32,000)

      Income tax expense

      21,000


      23,000

      Depreciation and amortization

      39,000


      39,000

      Share-based compensation expense

      20,000


      20,000

      Adjusted EBITDA

      $           150,000


      $           160,000






      1

      Excludes interest expense related to the BAC Credit Facility, which is recorded within "Sales expense" on the Consolidated Statements of Operations.

      2

      Includes interest income and net investment income related to our investment portfolio, which was diversified in the second quarter of 2024 and resulted in opening positions in higher yielding fixed maturity securities, and, to a much lesser extent, equity securities.

      Adjusted EPS

      We define Adjusted Earnings Per Share ("Adjusted EPS") as consolidated Net income, excluding net gains and losses related to our warrant liabilities, divided by our outstanding and total potentially dilutive securities, which includes (i) the weighted average issued and outstanding shares of Class A Common Stock; (ii) all issued and outstanding non-controlling interest units of THG; (iii) all issued and outstanding shares of our Series A Convertible Preferred Stock on an as-converted basis; (iv) all unissued share-based compensation awards; and (v) all unexercised warrants outstanding prior to the Warrant Exchange.

      The most directly comparable GAAP measure to Adjusted EPS is basic earnings per share ("Basic EPS"), which is calculated as Net income available to Class A Common Stockholders divided by the weighted average number of Class A Common Stock shares outstanding during the period.

      We present Adjusted EPS because we consider it to be an important supplemental measure of our operating performance and believe it is used by securities analysts, investors and other interested parties in evaluating the consolidated performance of other companies in our industry. We also believe that Adjusted EPS, which compares our consolidated Net income with our outstanding and potentially dilutive shares, provides useful information to investors regarding our performance on a fully consolidated and fully diluted basis.

      Management uses Adjusted EPS:

      • as a measurement of operating performance of our business on a fully consolidated and fully diluted basis;
      • to evaluate the performance and effectiveness of our operational strategies; and
      • as a preferred predictor of core operating performance, comparisons to prior periods and competitive positioning.

      We caution investors that Adjusted EPS is not a recognized measure under GAAP and should not be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP, including Basic EPS, and that Adjusted EPS, as we define it, may be defined or calculated differently by other companies. In addition, Adjusted EPS has limitations as an analytical tool and should not be considered as a measure of profit or loss per share.

      The following table reconciles Adjusted EPS to the most directly comparable GAAP measure, which is Basic EPS:












      Three months ended

      December 31,


      Year ended

      December 31,



      2024


      2023


      2024


      2023












      in thousands (except per share amounts)

      Numerator:








      Net income available to Class A Common Stockholders 1

      $         1,144


      $       11,786


      $         8,900


      $       15,881

      Accretion of Series A Convertible Preferred Stock

      1,875


      1,839


      7,427


      3,677

      Undistributed earnings allocated to Series A Convertible Preferred Stock

      86


      946


      690


      673

      Net income (loss) attributable to non-controlling interest

      5,335


      (5,529)


      61,286


      7,948

      Consolidated net income

      8,440


      9,042


      78,303


      28,179

      (Gain) loss related to warrant liabilities, net

      —


      (12,962)


      8,544


      (11,543)

      Adjusted consolidated net income (loss) 2

      $         8,440


      $       (3,920)


      $       86,847


      $       16,636









      Denominator:








      Weighted average shares of Class A Common Stock outstanding 1

      90,032


      84,588


      87,529


      84,180

      Total potentially dilutive securities outstanding:








      Non-controlling interest THG units

      255,178


      255,499


      255,178


      255,499

      Series A Convertible Preferred Stock, on an as-converted basis

      6,785


      6,785


      6,785


      6,785

      Total unissued share-based compensation awards

      7,980


      8,385


      7,980


      8,385

      Total warrants outstanding

      —


      19,484


      —


      19,484

      Potentially dilutive shares outstanding

      269,943


      290,153


      269,943


      290,153

      Fully dilutive shares outstanding 2

      359,975


      374,741


      357,472


      374,333










      Basic EPS 1

      $           0.01


      $           0.14


      $           0.10


      $           0.19










      Adjusted EPS 2

      $           0.02


      $         (0.01)


      $           0.24


      $           0.04










      1

      Numerator and Denominator of the GAAP measure Basic EPS

      2

      Numerator and Denominator of the non-GAAP measure Adjusted EPS

      SOURCE Hagerty

      Modal title

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