Harvard Pilgrim Adds Well-Being Solutions to its Suite of Products

New and expanded relationships with key clinical partners will assist members to live healthier lives

CANTON, Mass., Oct. 28, 2026 /PRNewswire/ -- Harvard Pilgrim Health Care, a Point32Health company, today announced new partnerships, as well as expanded relationships with clinical and well-being companies, aimed at simplifying care, while assisting members in their health care journeys.

"Employers and consumers are looking for health care solutions that are easier to understand, more affordable and more connected to how people access care today," said Jake Biscoglio, president of commercial markets & specialty. "These new and expanded relationships will provide increased access to preventive and musculoskeletal care, pain management, as well as caregiver support. We are committed to providing coverage that focuses on the whole-person and evolving our offerings around the specific needs of the members and customers we serve."

The new programs and expanded offerings include:

Hinge Health

Harvard Pilgrim recently partnered with Hinge Health, a digital musculoskeletal (MSK) care program that combines personalized exercise therapy with support from a care team of physical therapists and health coaches. The program is designed to help members prevent injury, manage MSK pain, improve mobility, support rehabilitation before or after surgery, and more. The program is of no additional cost to members and features 24/7 access to accommodate member schedules, technology-enabled guidance to support proper form, movement analysis to measure progress, care assistance with connection to in-person care as needed, and real-time feedback on exercises and adherence. Since its launch in July, more than 2,000 members have enrolled in the Hinge Health program.

Doctor On Demand 

Harvard Pilgrim is expanding its relationship with Doctor On Demand by Included Health to add a new virtual primary care benefit for members beginning January 1, 2027. Harvard Pilgrim members already have 24/7 access to Doctor On Demand for urgent care and behavioral health. With virtual primary care, members can establish an ongoing relationship with a primary care provider (PCP), and get support for routine care, preventive screenings, common conditions, prescription needs, and chronic condition management from wherever they are. Care is delivered through secure video, phone, or chat, and virtual PCPs can coordinate in-person services, such as lab work, referrals, or exams, when needed.

Wellthy

Harvard Pilgrim also partners with Wellthy to help members manage the many responsibilities that come with caring for themselves and their loved ones, even when the person receiving care is not covered by their health plan. Through Wellthy's Care Concierge service, members have access to personalized, hands-on support for the practical, logistical and emotional aspects of caregiving including areas such as finding senior housing options and coordinating daily caregiving responsibilities to planning for end-of-life decisions. Harvard Pilgrim recently expanded its relationship with Wellthy to include preparing for unexpected events such as natural disasters and navigating the care needs of family pets.

The new and expanded collaborations are part of a larger suite of offerings available to Harvard Pilgrim members, including Ovia Health, a digital health platform focused on women's and family health, and Meru Health, an online mental health program for teenagers and adults. Harvard Pilgrim's Healthy Weight program from NationsNutrition assists members looking to lose weight, consume more nutrient-rich foods, help prevent or manage conditions like high blood pressure, and helps members feel better and more energetic. As part of its wellness programming, employers can also take advantage of Lifestyle Spending Accounts from Health Equity which offer employees additional ways to seek reimbursement for other (wellness) services and activities further complementing these programs from Harvard Pilgrim.

"What differentiates Harvard Pilgrim is not only the breadth of our portfolio, but the way we partner with customers and support our members," said Deanne Wherry, vice president, product strategy & innovation. "We are focused on delivering competitive solutions, responsive service and practical support that helps employers succeed while assisting members in accessing the care and guidance they need."

Product availability, effective dates, eligibility requirements, benefits and service features may vary by market, employer group, funding arrangement and/or plan design.

About Point32Health

Point32Health, the parent company of Harvard Pilgrim Health Care and Tufts Health Plan, is a leading nonprofit health and well-being organization dedicated to delivering high-quality, affordable health care. Serving nearly 2 million members, our purpose is to guide and empower healthier lives.

Kathleen Makela, [email protected]

SOURCE Point32Health