HealthPlan Services Launches EDGE Dashboard, Providing Carrier Clients With Real-Time Reporting Tools

Sep 28, 2011, 10:00 ET from HealthPlan Services

TAMPA, Fla., Sept. 28, 2011 /PRNewswire/ -- HealthPlan Services (HPS), the nation's leading technology and administrative services provider for the insurance and managed care markets, announced today the launch of its EDGE (Enhanced Data Graphing Enrollment) tool.

"In today's rapidly evolving insurance environment, profitability is dependent upon a carrier's ability to closely monitor its performance and intervene quickly when established goals are not being met," said Anne Marie Faria, chief marketing and sales officer, HPS. "EDGE allows carriers to do that by providing on-demand access to comprehensive reports on a wide range of metrics for real-time tracking of sales, retention and operational performance."

Fully customizable, the EDGE dashboard aggregates and analyzes data from multiple sources and generates user-friendly, graphically enhanced overviews of carrier performance. With just a click, users can quickly and easily drill down into any specific data point to gain more detailed insights into such metrics as:

  • Sales performance, including by distribution channel, plan, customer or group demographics, geographic region, cross-sales and termination rates
  • Call performance, including percentage complete and campaign activity and status
  • Production performance, including work in queue by item or responsibility and cost per unit, claim or policy based on staffing levels

EDGE leverages HPS' more than 40 years of experience providing administrative solutions that lead to profitable growth, operational efficiency and savings, and speed to market. It achieves those results with scalable, business-driven technology platforms, industry-leading billing aggregation and financial systems, alternate and traditional distribution networks and analytics-based retention programs.

About HealthPlan Services

HealthPlan Services (HPS) is the largest independent provider of service and technology solutions to the insurance and managed care industry. Since 1970, HPS has offered customized administration and distribution services to insurers of individual, small group, voluntary and association plans, as well as valuable solutions to thousands of brokers and agents. HPS' proprietary, scalable technology provides innovative consumer-facing solutions that are turnkey self-service tools for insurance carriers and distribution partners. HPS offers an ever-expanding array of services to a diverse and growing client base, and administers products that include medical (PPO, HMO, indemnity, consumer-driven), dental, vision, life, disability, cancer, critical illness, accident, long term care, limited medical, as well as various other ancillary insurance. HPS is committed to providing extraordinary service to its customers. HPS is a company of Water Street Healthcare Partners, a strategic private equity firm focused exclusively on healthcare. For more information about HPS, visit

SOURCE HealthPlan Services