HealthPlan Services(SM) Exceeds Growth Expectations with MyConsumerLink(SM) Private Exchange Marketplace

Dec 03, 2013, 13:00 ET from HealthPlan Services

TAMPA, Fla., Dec. 3, 2013 /PRNewswire/ -- HealthPlan ServicesSM (HPS), the nation's leading technology, sales, retention and administrative services provider for the insurance and managed care markets, announced today that 50 customers are utilizing its MyConsumerLinkSM private exchange platform. Currently, 35 exchanges are operational and an additional 15 will go live by the end of the year.

HPS launched MyConsumerLink in the wake of healthcare reform. The turn-key private exchange marketplace helps brokers, agents, large group retirees, associations and affinity groups retain and grow business by offering alternatives to public exchanges.

"MyConsumerLink delivers convenient access to a full suite of high quality insurance products from the nation's leading carriers and a comprehensive array of tools to guide consumers through the 'shop and compare' purchasing process and support them throughout the life of their policy," said HPS President and CEO Jeff Bak.

MyConsumerLink provides access to the technological infrastructure required to successfully compete in the marketplace. Available through a web-based interface, MyConsumerLink is designed as a transparent private exchange that enhances brand loyalty as a value-added service for clients and members. Insurance agents and associations can leverage HPS' expert sales and call center support as backup for questions, guidance and closing sales, further improving client and member satisfaction.  The sales staff is Medicare certified, licensed in heath and life, and certified as Federal Facilitated Marketplace agents.

"MyConsumerLink was designed with affordability, quality and carrier-neutrality in mind. Our clients can trust that it will provide a user-friendly experience and access to the best off-exchange plans available, all backed by a highly trained team of experienced sales support specialists," said Anne Marie Faria, Executive Vice President of Sales, Marketing and Account Management and Chief Marketing Officer, HPS. "Our clients can be confident that every customer will receive the same exceptional support, whether through easy-to-navigate web tools, calls into the sales support area or 'click to chat' technology."

MyConsumerLink provides comprehensive medical coverage, dental, vision, Medicare Advantage, Prescription Drug plans, Medicare Supplement, Life and Long-Term Care from many of the industry's leading carriers. For more information, contact HPS at 877-300-9488.

About HealthPlan Services

HealthPlan Services (HPS) is the largest independent provider of sales, service, retention and technology solutions to the insurance and managed care industry. Since 1970, HPS has offered customized administration and distribution services to insurers of individual, small group, voluntary and association plans, as well as valuable solutions to thousands of brokers and agents. HPS' proprietary, scalable technology provides innovative consumer-facing solutions that are turnkey self-service tools for insurance carriers and distribution partners. HPS offers an ever-expanding array of services to a diverse and growing client base, and administers products that include medical (PPO, HMO, indemnity, consumer-driven), dental, vision, life, disability, cancer, critical illness, accident, long-term care, limited medical, as well as various other ancillary insurance. HPS is committed to providing extraordinary service to its customers. For more information about HPS, visit

SOURCE HealthPlan Services