HealthPlan Services(SM) Partnership with United Concordia Extended to Include Innovative Go-To-Exchange Platform
TAMPA, Fla., Oct. 15, 2013 /PRNewswire/ -- HealthPlan ServicesSM (HPS), the nation's leading technology, sales, retention and administrative services provider for the insurance and managed care markets, announced today that its strategic partnership with United Concordia Dental now includes administration of American Health Benefits Exchange (AHBE) dental plans across HPS' innovative Go-To-ExchangeSM platform.
In addition to administering dental offerings across AHBEs and other third-party systems, HPS is leveraging Go-To-Exchange to provide United Concordia with comprehensive sales support and customer service.
"The comprehensive tools available through the Go-To-Exchange platform allow us to focus less on the administrative tasks involved in state exchange participation and more on providing customized solutions to those who are in need of dental care," said Gary B. Feldman, senior vice president of business development and distribution, United Concordia. "HPS has been our valued partner for a number of years, and we are excited to further this relationship and leverage their expertise to ease the burden of public exchange participation."
Go-To-Exchange offers comprehensive management of the administrative and technical needs of health plans participating in public and private insurance exchanges. It includes:
- ExchangeLinkSM, which facilitates the technical connections necessary to link carriers to exchanges
- SalesLinkSM, which supports customer acquisition, enrollment and welcome letter issuance
- ServiceLinkSM, which provides in-force administration, member billing, tax credit/subsidy collection, premium reconciliation and customer service
"Go-To-Exchange integrates seamlessly with public and private exchanges as well as third-party systems to allow carriers to maximize their participation in the evolving marketplace," said Jeff Bak, president and CEO of HPS. "We are pleased that United Concordia is leveraging this innovative service to capitalize on the opportunities available through public exchanges."
United Concordia Dental provides dental health insurance to more than 6 million members across the country through a large network of 93,381 dentists at 244,979 access points. With more than 40 years of experience insuring dental, United Concordia has the knowledge and expertise necessary to offer flexible benefit options and affordable rates.
About HealthPlan Services
HealthPlan Services (HPS) is the largest independent provider of sales, service, retention and technology solutions to the insurance and managed care industry. Since 1970, HPS has offered customized administration and distribution services to insurers of individual, small group, voluntary and association plans, as well as valuable solutions to thousands of brokers and agents. HPS' proprietary, scalable technology provides innovative consumer-facing solutions that are turnkey self-service tools for insurance carriers and distribution partners. HPS offers an ever-expanding array of services to a diverse and growing client base, and administers products that include medical (PPO, HMO, indemnity, consumer-driven), dental, vision, life, disability, cancer, critical illness, accident, long-term care, limited medical, as well as various other ancillary insurance. HPS is committed to providing extraordinary service to its customers. For more information about HPS, visit www.healthplan.com.
SOURCE HealthPlan Services
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