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Hello Direct Experiences Significant Growth Leveraging Jabra Solutions

As Unified Communications Market Expands, Jabra's Microsoft Office Communicator Suite Performance is Key to Retailer's Growth


News provided by

Hello Direct

May 24, 2010, 09:17 ET

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NASHUA, N.H., May 24 /PRNewswire/ -- Hello Direct, the leading developer and direct marketer of innovative, hands-free, integrated talking solutions for business and government, today announced a key driver to its large and rapid growth:  Hello Direct's success in implementing endpoint and headset solutions for Microsoft Office Communicator Server is attributable to its status as a Jabra Gold Reseller.  In particular, Jabra's Microsoft Office Communicator suite of products has served as a significant revenue driver for the retailer as the market for unified communications (UC) products continues to expand rapidly.

The Jabra suite of corded and wireless products that are optimized for Microsoft Office Communicator 2007 R2 are in high demand by many industries in 2010, and Hello Direct's business model is designed to allow for a quick and seamless transition to this unified communications platform.  With many companies starting to see that unified communications solutions boost productivity and benefit their business, Hello Direct offers quality products with the assurance of quick delivery.  The delivery component is key for organizations that do not have any additional time to waste before implementing a UC strategy for their workforce.  Jabra's Microsoft Office Communicator suite of products in particular feature wideband audio for richer sound quality as well as integrated, plug-and-play call-control functionality for ease of use and large scale deployment.

"Hello Direct prides itself on rapid response time for both advice to customers and delivery of products, making it the best option for those who may be considering deploying audio endpoint solutions at a later stage in the game," said Jerry Mayo, president, GN Netcom Inc.  "With the consistent quality of products, like the Jabra PRO 9400 and Jabra GO 6400 series headsets, they are ensuring the satisfaction of their customers and Jabra is a proud to partner with Hello Direct."

Hello Direct products feature technology designed to maximize employee health and productivity and are developed for integration with leading industry UC platforms from vendors, such as Jabra.  Such integrated solutions provide IT investment protection and enable customers to save on capital expenses by offering downloadable software upgrades versus having to purchase new equipment altogether.  In only 24-48 hours, Hello Direct can implement a variety of UC solutions.  This flexibility and ability to act quickly, even with last minute customer orders, is testament to the company's excellent customer service and support.  Products also come with lifetime support from trained technical professionals, creating less of a strain on customers' IT staff and providing support during office moves.  Hello Direct meticulously evaluates and tests all products for quality, reliability, comfort, ease of use, and ease of installation, and meets rigorous U.S. military specifications.

"The wireless headset category makes up over seventy percent of Hello Direct's core business and has been an integral part of their growth as a company," said Deborah Wenger, Chief Operating Officer, GN Netcom Inc.  "As a Jabra Gold Reseller, Hello Direct is able to provide customers with turn-key, repeatable solutions that are profit-ready, contributing to overall productivity and cost-savings in the workplace."

In addition, Hello Direct's wireless product experts are all certified from industry leading training programs, offering top-of-the-line technical assistance without language barriers.  The U.S.-based staff works one-on-one with clients to determine quality, cost-effective solutions.  

Hello Direct's current product offerings include:

  • Corded and wireless office headsets
  • Bluetooth® cell phone headsets for mobile professionals
  • Multi-use wireless headsets for both office and cell phone use
  • Corded and wireless audio and video conferencing systems
  • Single and multi-line expandable cordless phone systems
  • Business phone systems
  • VoIP phone systems and services
  • 2-way radios, tour systems, and GPS systems

For more information, visit www.HelloDirect.com or follow us on Twitter at http://twitter.com/hellodirect.

About Hello Direct

Hello Direct, the leading developer and direct marketer of innovative, hands-free, integrated talking solutions for business and government, is proudly based in Nashua, New Hampshire, employing a workforce of dedicated professionals focused on serving telephony needs.  After two decades in business and nearly 2 million customers, the company has emerged as a highly recognized and respected brand name in the telecom solutions industry.  In the company's 20 years of serving private-sector businesses, Hello Direct has also worked to develop special services and pricing exclusively for corporate customers, with all of the support necessary for a successful implementation.   Hello Direct currently offers more than 1,400 high-quality talking solutions, including Hello Direct, GN, and Jabra brand headsets as well as products from such leading manufacturers as Polycom, AT&T, Nortel, Panasonic, Siemens, Motorola, along with Avaya compliant tested solutions from Jabra now proudly servicing the Avaya and Nortel user communities.

For further information, please visit www.hellodirect.com.

SOURCE Hello Direct

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