JAMESBURG, N.J., April 22, 2014 /PRNewswire/ -- Hexaware Technologies, a leading global provider of IT, BPO and consulting services, today announced that it has been re-assessed at a Level 5 of the Capability Maturity Model Integration (CMMI), using the multi-model approach for Development and Services version 1.3. The scope of the assessment covers software development, maintenance, testing, production support and infrastructure management services in its centers in India and Mexico. Hexaware was evaluated by a High Maturity Lead Appraiser and followed the rigorous SCAMPI-A approach from the Software Engineering Institute (SEI). The appraisal result was accepted by the SEI on March 6, 2014. Projects at delivery centers in Saltillo, Mexico and Mumbai, Pune, Bangalore and Chennai, India were assessed to identify strengths and opportunities for improvement.
A Level 5 is accorded only to those organizations that exemplify the highest levels of process maturity, quality and innovative practices in managing projects. At CMMI Level 5, organizations are able to set quantitative goals for operating performance and use advanced prediction techniques to manage that performance. Organizations at this level of maturity have predictable levels of cost, quality, service levels and productivity as compared to their competitors.
With this Level 5 distinction, Hexaware reiterates its focus on improvement in all services related to the development and maintenance of software. Diverse projects from major verticals, including those in Travel and Transportation, Healthcare, Banking, Capital Markets, Insurance, Retail and Manufacturing were covered in the appraisal, and will continue to evolve to meet customer needs.
"We are honored and excited to offer our customers the continued reliability of our services, with the added promise of a CMMI Level 5 distinction," said Ramanan R V, Executive Director and President Global Delivery, Hexaware Technologies. "We are continuously improving our processes and monitoring how better to serve our customers' needs. With the CMMI-5, we know that we'll be able to deliver on that promise, and continue to improve our service-level accuracy, predictability and lead time."
"Hexaware was found to be the 10th organization in the world, and only the second in Mexico to receive a CMMI Multi-Model Version 1.3 Level 5 distinction," said Rajiv Pant, President North America Operations, Hexaware Technologies. "With so many companies attempting to reach a Level 5, and so few in the world actually achieving it, we know that this assessment holds that much more significance to our organization and to the customers we help every day."
CMMI is a process improvement framework that guides organizations in software and systems development, acquisition, and service delivery to create high-performance, high-maturity cultures. CMMI is the result of more than 20 years of ongoing work at Carnegie Mellon University by members of industry, government, and the SEI.
About Hexaware Technologies
Hexaware is a leading global provider of IT & BPO services and consulting. The company focuses on key domains such as Banking, Financial Services, Insurance, Travel, Transportation, Logistics, Life Sciences and Healthcare. Our business philosophy, "Your Success is Our Focus," is demonstrated through the success we ensure for our clients. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in Business Intelligence & Analytics, Enterprise Applications, Quality Assurance and Testing, Remote Infrastructure Management Services and Legacy Modernization. Founded in 1990, Hexaware has a well-established global delivery model armed with proven proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification. For additional information, log on to www.hexaware.com.
SOURCE Hexaware Technologies