CAMBRIDGE, Mass., July 9, 2015 /PRNewswire/ -- HeyWire®, a leading enterprise text messaging service provider enabling businesses to deliver the future of mobile customer engagement, today announced that it has been chosen by AlwaysOn as one of the AlwaysOn Global 250 winners. Inclusion in the AlwaysOn Global 250 signifies HeyWire's leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players in the Global Silicon Valley. HeyWire was specially selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value and media buzz.
HeyWire is pioneering a new way for companies and consumers to communicate by bringing text messaging to businesses' toll-free and office phone numbers. Its LiveText™ messaging apps span contact center agent consoles, mobile devices and the desktop for comprehensive conversation support. Separating personal and business texting, HeyWire LiveText Business Messenger allows companies to fully embrace texting for customer communications, helping sales and service teams to improve close rates and increase customer satisfaction, while assuring compliance with business requirements. Additionally, HeyWire LiveText Agent seamlessly integrates into the leading contact center platforms, including Avaya and Salesforce, enabling two-way conversational texting to increase customer support efficiencies and resolve issues faster.
"Texting is undoubtedly the preferred channel for today's mobile consumers, and organizations that prioritize the customer experience can no longer afford to leave it out of the communications equation," said HeyWire CEO, Meredith Flynn-Ripley. "HeyWire's LiveText apps make it fast and easy for businesses to harness this opportunity and take customer sales and support engagement to new levels via two-way texting – from any mobile device, desktop or contact center."
HeyWire and the AlwaysOn Global 250 companies will be honored at AlwaysOn's 13th annual Silicon Valley Innovation Summit at the Computer History Museum on July 8 and 9, 2015. This exclusive event gathers the brightest minds for a lively exchange on the top trends; along with identifying the most promising entrepreneurial opportunities and investments in the global tech industry.
"The AlwaysOn Global 250 are the best-of-breed private companies in consumer and business-to-business applications, and cloud and mobile infrastructure sectors – representing the fastest growing and most highly valued new companies on the planet," explained AlwaysOn founder and editor, Tony Perkins. "The consumer companies continue to explode, along with the mobile boom and the proliferation of billions of other connected devices that make up the long heralded 'Internet of Things.' The business market continues to be reinvented by a new generation of big data and analytics companies and new efficiencies in cloud technology and services."
The AlwaysOn Global 250 winners were selected from among thousands of domestic and international technology companies nominated by investors, bankers, journalists and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2015 list.
A full list of all the AlwaysOn Global 250 winners can be found on the AlwaysOn website at www.aonetwork.com.
HeyWire provides the leading cloud messaging service for businesses that care about their mobile customer experience management—bolstering customer engagement and sales by directly connecting customers to businesses using two-way, conversational texting. The company is a pioneer in bringing texting to toll free and office phone numbers; and provides award-winning messaging apps spanning contact center agent consoles, mobile devices and the desktop. HeyWire partners with leading providers of customer service solutions, CRM and telephony products to transform customer experience and sales enablement. HeyWire's proven solution delivers over half a billion messages per month through its mobile messaging platform inter-connected to traditional SMS global networks. HeyWire has been recognized with CTIA's 2014 Mobile Cloud Emerging Technology Award, the AlwaysOn Mobile 100, OnCloud Top 100 and Global 100 to Watch Awards, as well as the PwC Promise Award. Visit us at http://www.HeyWire.com.
AlwaysOn is the leading business media brand connecting and informing the entrepreneurial community in the Global Silicon Valley. Founded by Red Herring founding editor, Tony Perkins in 2003, AlwaysOn's mission is to continue to lead the industry by empowering its readers, event participants, sponsors, bloggers, and advertisers like no other media brand.