Holland America Line's Cancellation Plan Allows Guests to Cancel for Any Reason

Guests Can Also Add the Plan After a Booking is Made

Sep 13, 2010, 13:49 ET from Holland America Line

SEATTLE, Sept. 13 /PRNewswire/ -- Holland America Line guests who purchase the line's Cancellation Protection Plan (CPP) can cancel their cruise or CruiseTour for any reason and receive a refund of up to 90 percent of the cruise fare paid.

Holland America Line now also permits CPP coverage to be added any time after booking, as long as it is purchased before the date cancellation fees begin — or 75 days prior to the departure date for most sailings. 

"Many of our guests book several months before their cruise and we understand that things happen," said Richard D. Meadows, CTC, executive vice president, marketing, sales and guest programs. "With Holland America Line's Cancellation Protection Plans, guests can rest assured they don't have to have specific reasons to be protected. It provides added peace of mind for our guests to know that whatever might be affecting them, they can receive nearly a full refund, if needed."

Two Levels of CPP

CPP Standard reimburses 80 percent of eligible amounts paid for cancellations for any reason up to 24 hours prior to the cruise or CruiseTour departure. Plus, the plan provides an additional $500 (for a total of $600) for lost, damaged or delayed baggage.

CPP Platinum features a 90 percent refund upon cancellation for any reason prior to departure. Other benefits under the expanded plan include increased baggage protection for lost or damaged luggage up to $1,600 total, delayed baggage coverage up to $1,100, trip-interruption protection if a guest must return home unexpectedly and trip-delay coverage. 

Medical coverage under the CPP Platinum plan covers emergency medical expenses for illness or injury occurring during the voyage, emergency medical evacuation and 24-hour emergency hotline assistance for legal, passport, cash transfer, medical and documentation assistance. 

CPP Standard and CPP Platinum are available to U.S. and Canadian residents, and must be purchased prior to the date cancellation fees begin. The cost varies by cruise fare and is nonrefundable. For example, CPP coverage for a guest paying up to $1,000 for a seven-day Caribbean cruise is $79 for CPP Standard and $99 for CPP Platinum per person. 

For more information and specific plan details, consult a travel agent, call 1-877-SAIL-HAL (877-724-5425) or visit www.hollandamerica.com.

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About Holland America Line [a division of Carnival Corporation and plc (NYSE:   CCL and CUK)] 

Holland America Line's fleet of 15 ships offers more than 500 cruises to 350 ports in more than 100 countries, territories or dependencies. Two- to 110-day itineraries visit all seven continents and highlights include Antarctica, South America, Australia/New Zealand and Asia voyages; a Grand World Voyage; and popular sailings to ports in the Caribbean, Bermuda, Alaska, Mexico, Canada/New England, Europe and Panama Canal. 

Fleetwide, the company features Signature of Excellence enhancements, a commitment totaling more than $525 million, that showcase the Culinary Arts Center presented by Food & Wine magazine — a state-of-the-art onboard show kitchen where more than 60 celebrated guest chefs and culinary experts provide cooking demonstrations and classes — Explorations Cafe powered by The New York Times, Digital Workshop powered by Windows, teens-only activity areas and all new stateroom amenities highlighted by flat-panel TVs and plush Euro-top Mariner's Dream Beds. 

World's Leading Cruise Lines

Holland America Line is a proud member of World's Leading Cruise Lines. Our exclusive alliance also includes Carnival Cruise Lines, Cunard Line, Princess Cruises, Costa Cruises and The Yachts of Seabourn. Sharing a passion to please each guest and a commitment to quality and value, World's Leading Cruise Lines inspires people to discover their best vacation experience. Together, we offer a variety of exciting and enriching cruise vacations to the world's most desirable destinations. Visit us at www.worldsleadingcruiselines.com


Sally Andrews







SOURCE Holland America Line