Dec 14, 2016, 11:08 ET
REXBURG, Idaho, Dec. 14, 2016 /PRNewswire/ -- Families searching for senior care online will find it easier to identify the best care providers for their loved ones thanks to a new partnership between Caring.com, a leading senior care resource for family caregivers, and Home Care Pulse, the leading satisfaction management firm for home care, which will post authentic consumer feedback from surveys they perform on Caring.com's home care agency web directory.
"From our annual surveys and website insights, we know the tremendous value that online reviews add for those seeking senior care services. It's very helpful to family caregivers to be able to see the service feedback of people just like them in selecting the best agency for their needs," said Karen Cassel, CEO of Caring.com. "Working with Home Care Pulse, we'll be able to gather review comments from clients as part of their regular survey process, which will give families searching for care agencies broader and more comprehensive information."
Additional reviews also benefit agencies because data shows that listings with 15 or more reviews on Caring.com get 1.5 times more leads than those with fewer reviews. Regarding the new partnership, Home Care Pulse COO, Erik Madsen, stated, "With more consumers conducting online research to know who is the best provider in the area, Home Care Pulse is thrilled to be teaming up with Caring.com to provide our customers with an additional venue to market their award-winning businesses. With the ability to automatically push client feedback and ratings to Caring.com, the process of managing your online reviews has become significantly easier."
About Home Care Pulse: Home Care Pulse is the private duty home care industry's leading firm in satisfaction research, serving home care businesses across North America. Home Care Pulse is a top resource for business development, agency certification and recognition, including the prestigious Best of Home Care® awards.
About Caring.com: With three million visitors per month, Caring.com is a leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. Caring.com, a Bankrate company, provides helpful caregiving content, online support groups, and a comprehensive Senior Care Directory for the United States, with more than 120,000 consumer ratings and reviews and a toll-free senior living referral line at (800) 325-8591.
SOURCE Home Care Pulse
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