GRANDVILLE, Mich., Feb. 9, 2018 /PRNewswire/ -- The nation's #1 home warranty research website has made the much-awaited announcement naming the 2018 Home Warranty Award winners. The winners were chosen after meticulously analyzing the user reviews and customer satisfaction metrics collected throughout 2017.
HomeWarrantyReviews.com presents its Annual Home Warranty Awards 2018 with:
- American Home Shield, repeatedly winning the Top Rated Company Award for the fourth consecutive year
- Select Home Warranty bagging the Best in Service Award once again this year
- The Best Regional Company Award going to America's Preferred Home Warranty for the second year straight; and
- Lastly, the Editor's Choice Award being presented to The Home Service Club
The editorial team at HomeWarrantyReviews.com states that this is the second instance where three of the home warranty companies that received awards in the previous year won them yet again in the current year. "We aspired to create a positive competitive atmosphere where home warranty companies would better their services and make the lives of homeowners easier. This year a stiff competition was witnessed between the companies that were battling to win the awards. This shows the encouragement and inspiration that the awards bestow on the companies that are awarded," said Krupesh Bhat, editor-in-chief of HomeWarrantyReviews.com.
Selected after careful assessment, the company that surpasses all others in terms of coverage, customer satisfaction, superiority in all repair services and product quality wins the Top Rated Award. The Best in Service Award is awarded to the company that has outperformed all the others in terms of customer service and assistance. The Best Regional Company Award is presented to the company that has outshined the customer satisfaction ratings of all other home warranty companies in a particular region. The final one which is the Editor's Choice Award is conferred on the company that has the highest evaluation of digital presence on the website, service and approval, complaint resolution, and customer reviews.
Ultimately, in the final screening, the shortlisted companies are compared, results are tallied, and the award winner is chosen.
The Winners' Words on The 2018 Annual Home Warranty Awards
The winning companies express their deep gratitude and appreciation for being recognized for their year long hard work in a few words.
American Home Shield, Headquartered Memphis, TN – 2018 Top Rated
"In 2017 we serviced nearly four million claims across the nation. Receiving the Top Rated award four years straight is a tremendous honor and a testament to the hard work and commitment to service that our employees bring to work every single day," says Tim Haynes, President.
The Home Service Club, Headquartered New York, NY – 2018 Editor's Choice
"We are very excited about winning the 2018 'Editor's Choice' award for the first time. We humbly accept this award and are extremely thankful to all of our staff and our partners for their hard work and contributions, to HomeWarrantyReviews.com for all of their work in the industry and, of course, to all of our customers without whom none of this would be possible. We look forward to continuing to improve and provide better service, resolutions, innovations, and user experiences in the world of home warranties and take the industry to new heights," says Dmitriy Krupin, Vice President.
Select Home Warranty, Headquartered Mahwah, NJ – 2018 Best in Service
"We are honored to be named HomeWarrantyReviews' 2018 'Best in Service' home warranty company for 2018. This award is especially meaningful, having won in the same category last year. At Select, we strive to provide our customers with the best service in the industry and the fact that we've been recognized as Best in Service, now for the second year, is not only indicates that we are achieving this goal, but we are doing so consistently!" said Joseph Shrem, President.
America's Preferred Home Warranty, Headquartered Jackson, MI – 2018 Best Regional Company
"To earn this award two years running is truly special to us. We are thankful to our hard working dedicated employees for their service. It is because of their efforts and God's blessings we are experiencing such tremendous success. Our team is always focused on treating our customers with respect and professionalism." says Randy Caltrider, President.
HomeWarrantyReviews.com came into being back in 2006 when home warranty buyers lacked a detailed platform to research about home warranties. Ever since, the company has been creating comprehensive information about home warranty in the form of buyer guides, company profiles, user-generated reviews, and quality articles. The website currently has over 80 companies listed, 55,000 reviews, and more than 470,000 active users who review, research and invest in home warranties.
HomeWarrantyReviews.com has developed numerous tools like the home maintenance calculator, & complaint resolution program. The home maintenance calculator helps estimate the cost of appliance maintenance of your home and also gives you options for home warranty policies that cost lesser. In the complaint resolution program, the home warranty company is given a chance to resolve the issue of a dissatisfied customer who provides negative feedback within a stipulated time frame. By bridging the gap one step at a time, the website works towards providing the customer with information, hacks, tips, and tricks to maneuver the world of Home Warranty.