DALLAS, July 13, 2015 /PRNewswire/ -- The cloud-based construction management software company Hyphen Solutions today released their new warranty module, Hyphen Warranty, to select BuildPro customers.
The fully integrated warranty module allows home builders the ability to efficiently manage homeowner satisfaction post-construction. Hyphen Warranty was designed around three main components: homeowner satisfaction, efficient ticket processing, and work order management. The new warranty module will strengthen the already robust BuildPro platform by enabling greater efficiencies in the areas of automated communication, invoicing and payment, and risk mitigation.
Felix Vasquez, President and CEO of Hyphen Solutions, stated, "We have had several builders work with us on this groundbreaking product. We are leveraging all of the existing data from BuildPro and the builders' ERP systems to provide a seamless homeowner experience post home closing. Our new Warranty tool provides rich data centered on products and providers in the construction of the home to allow the homeowner to easily request warranty service via any device while also allowing the Builder to drive and track warranty issues and communicate to trade partners using the industry standard tool, Hyphen SupplyPro."
Some of the features that Hyphen Warranty offers includes mobile capability, fully integrated work order approval process, trade management, electronic signature for homeowner sign-offs, and customizable builder fields. The module is fully integrated with BuildPro, allowing the builder to leverage all of their existing job information, dating back 15 years or more. Hyphen Warranty enables the home builder to track warranty costs, reduce overhead spending, and maintain ongoing communication between the builder, homeowner, and vendor.
About Hyphen Solutions:
Hyphen Solutions provides over 36,000 users with industry-leading supply chain management, collaboration, and scheduling solutions for North America's top home builders and their suppliers. Hyphen Solutions' unique technology delivers greater operational control, better communications and increased productivity for both home builders and their building partners who use our applications. Hyphen Solutions' platform has connected and served over 400 builder divisions and built more than 105,000 new homes in 2014. This existing network executed over 15 million home builder purchase orders last year totaling in excess of $15 billion in PO dollars.
Hyphen's product base includes: Hyphen BuildPro for scheduling, Hyphen SupplyPro for trade management, Hyphen BidConnect for bidding, Hyphen SupplyPro Connect for trade automation, Hyphen Inspections for punchlist management, Hyphen Storm Water Inspections Management for SWPPP inspections, Hyphen Progress Pay for land management, Hyphen Lien Release for lien waiver management, and Hyphen Warranty for homeowner satisfaction.
Vice President – Business Development
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SOURCE Hyphen Solutions