NORTHBROOK, Ill., March 15, 2011 /PRNewswire/ -- Allstate Insurance Company today announced receipt of the I-CAR® Gold Class Professionals™ business designation, the highest recognition in the collision repair industry. As a company, Allstate is the largest P&C organization in the country to receive this designation. Allstate achieved this designation by having all their employees who are directly involved in the collision repair estimating process take 5 or more courses of I-CAR training. This same designation can be achieved at collision repair shops and departmentally within the context of a large organization.
To achieve the I-CAR® Gold Class Professionals™ designation, Allstate had to consistently demonstrate an on-going commitment to provide customers with efficient, safe and high-quality repair services. The designation recognizes Allstate for equipping its employees with the most-up-to-date knowledge available in the industry to meet the changing needs of customers. Allstate is the first major insurer in the United States to achieve the I-CAR® Gold Class Professionals™ designation.
"We're pleased to be recognized as an I-CAR® Gold Class Professionals™. This is a symbol of Allstate's commitment to providing its employees with the training and resources needed to provide Allstate customers with a safe and superior customer experience," said Bill Daly, assistant vice president for auto claims.
I-CAR is an international, training organization solely committed to providing members of the collision industry with the necessary knowledge and skills relevant to their position to achieve a complete and safe repair. As an I-CAR® Gold Class Professionals™ business, Allstate provides its auto claims employees with access to timely, role-relevant collision repair training that is best-in-class.
"Through Allstate's designation as an I-CAR® Gold Class Professionals™ business, Allstate will be aligned to better serve its customers in the future. Ongoing training with I-CAR will allow Allstate to broaden its teams knowledge, allowing them to provide their customers with the best services possible," said John Van Alstyne, I-CAR CEO & President.
I-CAR, the Inter-Industry Conference on Auto Collision Repair was founded in 1979, is an international training organization dedicated to improving the quality, safety, and efficiency of auto collision repair for the ultimate benefit of consumers. www.i-car.com
The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate®" slogan, Allstate is reinventing protection and retirement to help nearly 16 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products (auto, home, life and retirement) and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via www.allstate.com and 1-800 Allstate®.
SOURCE Allstate Insurance Company