WASHINGTON, Dec. 6, 2013 /PRNewswire/ -- IBEX Global announced today that the company has appointed Paul Williams to succeed John Veino as Chief Information Officer, effective immediately.
Williams was most recently the Chief Technology Officer of Cantor Gaming, a wholly-owned subsidiary of Cantor Fitzgerald focused on revolutionizing the global Gaming industry. At Cantor, Williams was responsible for overseeing major technology initiatives, and managing $100MM infrastructure projects in Hong Kong, Singapore, Beijing, Toronto, Dallas and Las Vegas. "John and I worked closely together over the last six months to find the right individual capable of spearheading our global IT organization," said Steve Kezirian, IBEX Global's Chief Executive Officer. "Paul understands the intersection of technology and product development and has the recognized ability to set strategy and drive innovation at significant scale for our clients."
Williams brings to IBEX Global more than 15 years of experience in infrastructure management and application development. Prior to his role at Cantor, he was the Deputy Director of Infrastructure at BGC partners in London and the Global Head of infrastructure at eSpeed where he managed a worldwide staff responsible for global networks, help desk, market data administration, IT financial reporting, and product architecture and design.
"I am looking forward to collaborating with IBEX Global's strong IT team to maximize and advance the company's strategic technology offerings to drive business results," stated Williams. "This is a great time to continue to build and develop our high performing teams in order to maximize and advance our strategic offerings to drive enhanced customer results."
Williams will succeed John Veino, an industry veteran who helped lead IBEX through its strategic transformation and growth over the past 5 years. "It was an honor and privilege to work with John as a member of my executive team," said Kezirian. "John is a highly regarded CIO in the business process outsource space who made significant contributions and provided invaluable insight and direction to IBEX. We thank John for all of his contributions, and will continue this trusted partnership in a consultative capacity as IBEX forges ahead."
Williams will be based at IBEX Global's corporate headquarters in Washington, DC.
About IBEX Global
IBEX Global (AIM: IBEX), Headquartered in Washington, DC, delivers onshore, near shore and off shore solutions in 5 countries across 18 call centers maintaining a network of more than 9,000 employees that supports multi-channel inbound and outbound communications via phone, web, chat and email in 20 languages. IBEX is specifically focused on improving and maximizing the customer service experience on behalf of over 70 global clients. The recipient of several client and community awards, such as the Goodwill Employer of the Year, IBEX Global is one of the most forward thinking companies in the business process outsourcing industry.
SOURCE IBEX Global