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IHG® Rewards Club Is First Hotel Loyalty Program To Reward Members With Points For Ordering Takeout And Dining Out

Collaborations with OpenTable® restaurant reservation and Grubhub® food ordering services make travel easier and more rewarding for members

IHG (InterContinental Hotels Group) logo (PRNewsFoto/IHG)

News provided by

IHG Hotels & Resorts

Nov 15, 2017, 08:22 ET

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ATLANTA, Nov. 15, 2017 /PRNewswire/ -- IHG® (InterContinental Hotels Group) is working with the nation's leading online and mobile food-ordering company  Grubhub®, and the world's leading provider of online restaurant reservations, OpenTable®, to offer members a unique takeout and dining out point earning benefit for using either service via IHG channels. These innovative collaborations make IHG® Rewards Club, the loyalty program for IHG, the first hotel loyalty program to offer members consistent point earning benefits for ordering delivery to the hotel or dining on or off property.

The Grubhub integration will be offered across markets where Grubhub is available in more than 1,000 hotels in the U.S. for guests staying at the Holiday Inn Express®, Staybridge Suites® and Candlewood Suites® brands.

The OpenTable integration is global; starting now IHG® Rewards Club members can access OpenTable via IHG channels and book reservations at any OpenTable restaurant in the U.S., including those at select IHG hotels, with the restaurant options expanding to the U.K. and Australia by the end of the 2017. 

Members will earn 500 IHG® Rewards Club points for their first completed OpenTable reservation via IHG channels. With each subsequent completed reservation via IHG channels, they will earn 300 points for dining at a restaurant at an IHG hotel or 150 points for any other restaurant reservation. This is in addition to the existing benefit for IHG® Rewards Club members to earn ten points for every dollar spent at restaurants at IHG hotels (excluding Kimpton®) and billed to their folio.

Members will earn 500 IHG® Rewards Club points the first time they order via IHG channels with Grubhub and 250 IHG Rewards Club points for each subsequent Grubhub transaction via IHG channels.

To earn points for using OpenTable or Grubhub, members must order or book through IHG channels, including the IHG App, IHG website and IHG® Connect, the on-property Wi-Fi experience at IHG properties.

Liz Crisafi, Head of Loyalty, Partnerships and Portfolio Marketing, The Americas, IHG, said: "Our members have told us that they want more ways to earn while dining with us, and now these innovative programs with OpenTable® and Grubhub® are an easy way to get rewarded, whether ordering delivery to their hotel room, dining at the in-hotel restaurant or grabbing a bite on the road. These new benefits now give our members the ability to create an even better food and beverage experience and represent another great way we are evolving our program to meet their needs throughout the entire travel process."

Stan Chia, Chief Operating Officer, Grubhub said: "We're always looking for new ways to make it easier for our diners to find the food they want from the broadest, best set of local restaurants. Through our collaboration with IHG, we're excited to allow hotel guests to discover food from the best local restaurants and have it delivered directly to their hotel room."

Scott Jampol, OpenTable Senior Vice President of Marketing, said: "We're excited to help IHG guests reserve the perfect table at must visit destination restaurants as well as help them discover hidden gems that offer authentic, local experiences. Whether IHG guests are traveling somewhere new or dining at their favorite neighborhood restaurant, we're looking forward to serving as their dining passport and connecting them with tens of thousands of our restaurant partners."   

About IHG® Rewards Club
With more than 100 million enrolled members globally, IHG® Rewards Club is the first and largest guest loyalty program in the hotel industry. Named Best Hotel Rewards Program in the World ten years running as voted by the readers of Global Traveler magazine, IHG® Rewards Club offers sought-after benefits and is easy to use. Members qualify for Your Rate by IHG® Rewards Club, an exclusive rate offered when they book direct. In addition to flexible features like No Blackout Dates for Reward Nights, Points & Cash and free Internet, IHG® Rewards Club members have hundreds of options for redeeming points including: Reward Nights, Flights AnywhereTM, Cars Anywhere, digital downloads, brand name items and retail gift cards. Enrollment in IHG® Rewards Club is free. Guests can sign up by visiting ihg.com/rewardsclub, calling 1-888-211-9874, downloading the IHG App or by inquiring at the front desk of any of the nearly 5,300 IHG hotels worldwide.

About Grubhub
Grubhub (NYSE: GRUB) is the nation's leading online and mobile takeout food-ordering marketplace with the most comprehensive network of restaurant partners and largest active diner base. Dedicated to moving eating forward and connecting diners with the food they love from their favorite local restaurants, the Company's platforms and services strive to elevate food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience. Grubhub is proud to work with approximately 75,000 restaurant partners in over 1,300 U.S. cities and London. The Grubhub portfolio of brands includes Grubhub, Seamless, Eat24, AllMenus and MenuPages.

About OpenTable
OpenTable, part of The Priceline Group (NASDAQ: PCLN), is the world's leading provider of online restaurant reservations, seating more than 23 million diners per month via online reservations across more than 43,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus, and other helpful information, and easily book a reservation. In addition to the company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to manage their reservation book, streamline their operations, and enhance their service levels. Since its inception in 1998, OpenTable has seated over 1.4 billion diners around the world via online reservations. OpenTable is headquartered in San Francisco and has bookable restaurants in more than 20 countries, including Australia, Canada, Germany, Ireland, Japan, Mexico, the Netherlands, United Kingdom and the United States. Restaurants are  available for reservations in Dutch, English, French, German, Japanese, and Spanish languages.

Notes to Editors:
IHG®(InterContinental Hotels Group) [LON:IHG, NYSE:IHG (ADRs)] is a global organisation with a broad portfolio of hotel brands, including InterContinental®Hotels & Resorts, Kimpton®Hotels & Restaurants, Hotel Indigo®, EVEN®Hotels, HUALUXE®Hotels and Resorts, Crowne Plaza®Hotels & Resorts, Holiday Inn®, Holiday Inn Express®, Holiday Inn Club Vacations®, Holiday Inn Resort®, avid™ hotels, Staybridge Suites® and Candlewood Suites®.

IHG franchises, leases, manages or owns nearly 5,300 hotels and more than 785,000 guest rooms in almost 100 countries, with more than 1,500 hotels in its development pipeline. IHG also manages IHG®Rewards Club, our global loyalty programme, which has more than 100 million enrolled members.  

InterContinental Hotels Group PLC is the Group's holding company and is incorporated in Great Britain and registered in England and Wales. More than 350,000 people work across IHG's hotels and corporate offices globally.

Visit www.ihg.com for hotel information and reservations and www.ihgrewardsclub.com for more on IHG Rewards Club. For our latest news, visit: www.ihgplc.com/media and follow us on social media at: www.twitter.com/ihg, www.facebook.com/ihg and www.youtube.com/ihgplc.

SOURCE IHG (InterContinental Hotels Group)

Related Links

http://www.ihg.com

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