RENO, Nev., July 29, 2014 /PRNewswire/ -- Impact Learning Systems, an MHI Global company, announced yesterday that it has for the second year in a row been included on the annual Top Workforce Development Providers list published by TrainingIndustry.com. The list is put together as part of TrainingIndustry.com's mission to continually monitor the training marketplace for the best providers of training services and technologies.
"Workforce development continues to be a key focus for corporations in many markets globally," said Ken Taylor, Training Industry's Chief Operating Officer. "We saw growth in companies providing services in geographies outside of their HQ locations."
Click here to view the 2014 Top 20 Workforce Development Providers list.
The best workforce development companies were selected based on the following criteria:
- Industry visibility, innovation and impact
- Capability to develop and deliver customized corporate training services
- Depth and breadth of subject matter expertise
- Organization size and growth potential
- Quality of clients
- Geographic reach
Donna Walker, Managing Director of Impact Learning Systems, said, "What an honor to make this list two years in a row! We have worked hard over the years to remain innovative and ahead of the curve in customer experience thought leadership, so to be recognized by an institution like Training Industry is very exciting."
About Impact Learning Systems: Get to the Heart of Customer Service
Impact Learning Systems is the industry leader in skills-based customer service, telephone sales, and field-service training. Impact's programs teach essential communication skills while building team spirit and a positive work environment. Companies using Impact's programs report measurable increases in sales and customer satisfaction along with reduced time to resolution, call escalations, and operational costs. For more information, visit www.impactlearning.com.
About MHI Global
MHI Global works with organizations across all verticals around the world to build and sustain customer-focused, high-performance organizations that can drive profitable, predictable top-line growth. MHI Global's unrivaled capabilities, dedicated to customer-management excellence, come from the combined expertise of the powerhouse brands that make up MHI Global – Miller Heiman, AchieveGlobal, Huthwaite, Channel Enablers and Impact Learning Systems. For more information, visit http://www.mhiglobal.com/.
About Training Industry Inc.
Training Industry spotlights the latest news, articles, case studies, and best practices within the training industry. Training Industry research captures the collective wisdom of learning professionals, revealing fresh data on trends and practices in the evolving training market. For additional information on Training Industry research, email [email protected] or visit www.trainingindustry.com.
SOURCE MHI Global