Important San Bruno Explosion Recovery Information

Allstate Offers Tips for Fire Victims

Sep 10, 2010, 15:17 ET from Allstate Corporation

SAN BRUNO, Calif., Sept. 10 /PRNewswire/ -- Allstate customers whose homes or automobiles have been damaged or destroyed by Thursday's explosion and fire in San Bruno, CA can contact Allstate in three different ways:

  • Report a claim online at
  • Call Allstate at 1-800-547-8676
  • Call or visit your local Allstate agent

In addition, Allstate has three fire recovery tips for homeowners returning to their homes in impacted areas:

Review your policy for additional living expense coverage. Customers who were ordered to leave their homes by civil authorities or whose homes have become unlivable as a result of Thursday's explosion and fire may be eligible for Additional Living Expenses (ALE). Please check your homeowner policy to see what coverage it provides. If you have any questions, please contact Allstate as noted above.

Make necessary temporary repairs. Check your policy to see if it provides reimbursement for temporary repairs that are needed as a result of the fire to prevent further loss. Keep an accurate, detailed record of temporary repair costs to submit to your adjuster for possible reimbursement.

Create a home inventory. Unfortunately, fires can occur at any time, so Allstate recommends homeowners always keep a home inventory in a secure area off-site. This inventory can be made as easily as photographing or videotaping each area of your home and property. This home inventory can help facilitate the claim process after incurring a loss. If you do not have a home inventory – create one now by remembering as best as possible what was in each room. The more accurate and detailed your list, the better able you will be to assist the claim adjuster assigned to your claim.

The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer. Widely known through the "You're In Good Hands With Allstate®" slogan, Allstate is reinventing protection and retirement to help more than 17 million households insure what they have today and better prepare for tomorrow. Consumers access Allstate insurance products and services through Allstate agencies, independent agencies, and Allstate exclusive financial representatives in the U.S. and Canada, as well as via and 1-800 Allstate®.

SOURCE Allstate Corporation