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Infobip lança WhatsApp Business para comunicação empresarial
  • Brazil - Português
  • Latin America - español


News provided by

Infobip

Aug 01, 2018, 12:50 ET

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SÃO PAULO, 1 de agosto de 2018 /PRNewswire/ -- A Infobip, empresa que opera uma das maiores plataformas de comunicação omnichannel do mundo, está lançando seu novo canal de comunicação empresarial, o WhatsApp Business. Esse novo meio de comunicação permite às empresas se comunicarem com seus clientes via WhatsApp, aplicativo de mensagens que conta com mais de 1,5 bilhão de usuários em 180 países.

Com a introdução do WhatsApp Business, a Infobip permite que as empresas expandam seu contato com clientes para o WhatsApp. As companhias podem oferecer diálogos personalizados, incluindo conteúdo noticioso, imagens em alta resolução, texto, arquivos e compartilhamento de documentos.

Empresas médias e grandes podem, com a permissão de seus clientes, usar o WhatsApp Business para compor uma variedade de mensagens, incluindo confirmações de reserva, atualização de status de voos, de cartões bônus, códigos de ativação e lembretes de pagamentos.

O Cardekho - um popular portal indiano de carros, ajuda seus compradores desde seguros, financiamento e pesquisa de modelos de automóveis, utilizando comunicações móveis para engajamento e diálogo com seus clientes. "A Infobip viabilizando o WhatsApp Business nos ajuda de uma forma proeminente. Com o WhatsApp Business e suas abundantes capacidades de comunicação, qualquer serviço ou varejista on-line tem o potencial de aprimorar seus serviços e marcas para incluir desde informações sobre produtos, além de oferecer suporte em diversas situações, como por exemplo, no compartilhamento de fotos de qualidade, tudo por meio do WhatsApp", diz Amit Jain, CEO do Cardekho.

O CEO da Infobip, Silvio Kutic, acredita que o lançamento do WhatsApp Business vai mudar o panorama da comunicação empresarial via móbile: "O grande impacto do WhatsApp Business é permitir que qualquer companhia, banco ou organização se comunique com seus públicos por meio de um aplicativo de mensagens de que eles gostam. A solução da Infobip permite isso de maneira eficiente e conveniente, a fim de ajudar empresas a escalar suas comunicações, aumentar fidelidade à marca e criar engajamento, o que é essencial nos dias de hoje", afirma Kutic. "Canais de comunicação são a chave do engajamento dos nossos clientes com seus consumidores. Com mais de 60 escritórios ao redor do mundo, a Infobip está preparada para introduzir o mundo empresarial em um dos canais de comunicação mais usados no mundo."

Sobre a Infobip
A lnfobip opera uma das maiores plataformas próprias de mensageria e comunicação do mundo, projetada para conectar operadoras de redes móveis e empresas. Nossos escritórios em seis continentes e nossas parcerias estratégicas com os maiores grupos de telecomunicações garantem integração e entregas perfeitas. Sempre buscando inovar, promovemos uma filosofia que coloca o negócio do cliente em primeiro lugar. Por estarmos presentes mundialmente, somos um provedor de confiança para milhares de clientes ao redor do globo. Trabalhamos localmente em 190 países, com mais de 480 operadoras parceiras, para obter ainda mais conhecimento sobre os mercados de mensageria.

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