TEWKSBURY, Mass., Dec. 7, 2010 /PRNewswire/ -- Worldwide TechServices, a global leader in delivering technology services and solutions, today announced that it was awarded the global service agreement for a leading provider of network storage devices. The worldwide leader in innovative storage and network security solutions for small businesses, home offices and consumers recognized Worldwide TechServices as the one technology services and solutions partner capable of providing seamless international service and support. These are qualities it considered imperative to the successful global launch of one of the company's newest storage devices.
"We often hear from our customers that an important consideration for choosing a dedicated service and support provider is the confidence that Worldwide TechServices can supply consistent support in multiple countries," said Tim Hipskind, Vice President, Sales & Client Management of Worldwide TechServices. "After extensive searches our customers have found that Worldwide TechServices is the only company that employs the technicians who were not only highly skilled, but also immersed in the local language and cultures."
For the past four months, Worldwide TechServices' technicians have been working directly with the client's sales and services teams to provide flawless support, including extensive call center support and onsite warranty services in the United States and 15 countries across Europe. Worldwide TechServices will continue to work with the client as its products enter Latin America and the Asia-Pacific region, further proof of its global reach.
"At Worldwide TechServices we understand the importance of delivering consistent and quality service anywhere in the world, and on a grand scale we are able to apply these qualities with the global support of business network storage products," said Brendan P. Keegan, President and CEO of Worldwide TechServices. "We are proud to be chosen by industry leaders as an exclusive service provider for global launches and look forward to continuing to help introduce new products into the market worldwide."
About Worldwide TechServices
Worldwide TechServices is the global leader in delivering technology services and solutions. The company provides infrastructure and professional services to the world's leading technology providers including eight of the top ten global PC manufacturers, outsourcers, enterprises, small businesses and consumers. Over 3,000 employees service more than 3 million PCs, printers, servers, satellites and LCDs each year in over 50 countries. For more information, please visit www.wwts.com.
SOURCE Worldwide TechServices