Insurance Company Performance Can Be Improved with Latest Tech

Results Are In in Convr AI^® Insurance Talent and Tech Trends Survey

CHICAGO, July 15, 2025 /PRNewswire/ -- Technology trends utilizing artificial intelligence (AI), optical character recognition (OCR), natural language processing (NLP) and others are key in improving underwriting outcomes for commercial property and casualty (P&C) insurance providers to increase productivity and secure top insurance industry talent in 2025.

In this year's Convr Insurance Talent and Tech Trends survey, Convr surveyed 200 commercial property and casualty (P&C) insurance decision-makers across the U.S. to dig into the role talent and technology play in driving results.

What we found out? 96 percent of respondents believe more underwriting tasks will be automated over the coming years.

In fact, underwriting team members are most commonly requesting that they get training on the latest technology (42 percent) while other leaders said, 45 percent are most commonly asking about how they can get better access to technology and tools to improve their quality of work.

These findings could be due to the growing need for AI in underwriting and the need to be AI literate. In recent studies, artificial intelligence literacy ranks high among skills needed in the workplace. As AI rapidly transforms industries, companies are increasingly looking for professionals with the ability to understand and utilize tools harnessing that technology for business purposes. 

And AI is needed in underwriting as 84 percent of respondents say entering underwriting data is somewhat to very tedious. Q18 And up to half (54 percent) of an underwriter's manual work could be automated. 

What could be most startling is 95 percent of respondents believe their company's overall performance would be improved with process efficiencies in underwriting.
At Convr, we can help with that. We help customers continue to adopt AI in their underwriting processes. If you're looking for ways to digitize, enhance and expedite your underwriting, our modular solutions can help! See what we have to offer at convr.com/workbench.

SOURCE Convr