PRINCETON, N.J., Dec. 6, 2010 /PRNewswire/ -- On December 06, 2010, Intelligroup, a global outsourcing provider, was named the winner of the Best in Show in small to mid-sized company category, award as part of the third annual Outsourcing Relationship Management Awards – the RMMYs – sponsored by Vantage Partners and the Outsourcing Institute.
Vantage Partners and the Outsourcing Institute established the RMMY Awards in 2008 to broaden the dialogue about the importance of relationship management in achieving value, and to raise the bar for the industry. "While most buyers and providers have come to recognize how much relationship management matters, not everyone has invested in developing the skills, processes, tools, and metrics needed to manage relationships effectively," said Danny Ertel, a founding partner of Vantage Partners. "The RMMYs give us a chance to recognize providers who are setting the bar for the industry when it comes to relationship management."
Out of all the leading outsourcing providers who applied for the awards, only six awards were given. A panel of distinguished judges reviewed this year's applications:
- Vaughn Hovey, Former Manager, Corporate Sourcing, Eastman Kodak; Current Lecturer at The Ohio State University Fisher School of Business
- Cathy Hyatt, Vice President, Enterprise Vendor Management, Franklin Templeton Investments
- Donald Mones, Vice President, Global Outsourcing Planning & Strategy, The McGraw Hill Companies
- Doug Plotkin, Former Partner, US Sourcing and Service Management, IT Strategy, PA Consulting Group
- Helen Truesdale, Head of Supplier Management, Barclaycard
- Joe VanLoy, Client Executive, EquaTerra
"Congratulations to Intelligroup for their third consecutive RMMY award win. It is apparent that Intelligroup considers relationship management as paramount to the success of any outsourcing engagements. They have built procedures and processes for systematic, structured, and holistic approaches to governing and managing their client relationship," said Frank Casale, Founder, CEO of The Outsourcing Institute.
"We are once again honored to be the recipient of the Outsourcing Relationship Management Award (RMMY) for Best in Show, in the mid-sized service provider category," stated Vikram Gulati, President and CEO of Intelligroup. "This award underscores our commitment to our customers and the importance of building and maintaining relationships that are essential to both our success and our customers' success. Relationship Management and Customer Delight is a differentiator for Intelligroup, and we have invested in processes, tools, and metrics that enable this."
Intelligroup offers a wide range of solutions that cover ERP and extended ERP, including advisory services, ERP package selection, new implementations, global rollouts, testing, E-Learning, application and infrastructure outsourcing. Outsourcing engagements focus on sourcing governance, continuous improvement, innovative approaches to relationship management, all based on a very well planned transition process. Intelligroup's outsourcing solution framework is built on performance management and customer service excellence. Our outsourcing practice, client service executives, delivery, practice, and sales teams are all aligned to ensure the highest level of customer satisfaction throughout the lifecycle.
Winners were formally honored at an award ceremony as part of the Outsourcing Institute's "Outsourcing Relationship Management and Governance Best Practices Roadshow" on December 1, 2010, at the New York offices of Holland & Knight. They will also be promoted to the Outsourcing Institute's network via Happenings Bulletins and webinars throughout 2011 and be showcased on www.outsourcing.com. For more information and to register for the Roadshow series and event for winners, please visit: http://www.outsourcing.com/roadshow.
About Vantage Partners:
Vantage Partners leads the field of relationship management, building on more than 20 years of research and consulting experience with the world's leading companies. A spin-off of the Harvard Negotiation Project, Vantage Partners helps organizations negotiate and manage their most important business relationships, with key customers, suppliers, and business partners. Vantage Partners works with clients on specific relationships as well as on enhancing their institutional capabilities, to make effective negotiation and relationship management a repeatable process. For more information, please visit: www.vantagepartners.com
About The Outsourcing Institute:
Founded in 1993, The Outsourcing Institute (OI), located at outsourcing.com, is a neutral professional association dedicated solely to outsourcing. As one of the most influential and credible in the outsourcing space, OI is recognized worldwide for its intellectual capital, outsourcing practice expertise and unbiased thought leadership. OI's commitment to innovation, along with its mission to advance the skills and knowledge of its membership, has made it the most respected and relied upon brand for the outsourcing marketplace. OI's executive network, which is comprised of more than 70,000 professionals worldwide, looks to OI as the go-to source for outsourcing thought leadership, information and advice. www.outsourcing.com
Intelligroup (www.intelligroup.com) is an enterprise applications systems integrator providing consulting, implementation, testing, application management, infrastructure management, and other IT services for global corporations. It possesses deep expertise and proprietary tools in industry-specific enterprise solutions and has been recognized by clients, partners and IT industry analysts for consistently exceeding expectations. Intelligroup is ranked as a 'Leader' on the 2010 Global Outsourcing 100® list by the International Association of Outsourcing Professionals (IAOP)®. Intelligroup's global service delivery model combines onsite teams and offshore development capabilities to deliver solutions that accelerate results, reduce costs and generate meaningful ROI for clients. In July 2010, Intelligroup became an NTT DATA company.
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