Interactions Corporation expands Sales Leadership team

Feb 21, 2013, 09:20 ET from Interactions Corporation

BOSTON, Feb. 21, 2013 /PRNewswire/ -- Interactions Corporation, provider of the most natural, conversational automated systems for customer care, announced today the hiring of three new corporate vice presidents. Scott O'Rourke has joined the company as Vice President of Eastern US Sales, Scott Davis has joined as Vice President of Western US Sales, and Chris Brand has joined as Vice President of Canadian Sales.

O'Rourke joins as Vice President of the Eastern Sales with a long history of enterprise software sales, most recently serving in a sales management role at Trustwave, the leading provider of on-demand and subscription-based information security and PCI DSS compliance management solutions. An MBA from The Johns Hopkins University Carey Business School, O'Rourke has served in sales leadership roles at AT&T Wireless and Verizon Wireless for a 10 year period prior to Trustwave.

Davis joins Interactions as Vice President of Western Sales with 15 years of sales leadership in enterprise technology. Davis most recently served as a Regional Vice President of Sales alongside O'Rourke at Trustwave. Prior to Trustwave, Davis served as Sales Vice President at Sipera Systems, CA Inc., and DeepNines Technologies. A Texas native and a graduate of the Baylor University Hankamer Business School, Davis has also served in sales roles at Verisign and IBM Internet Security Systems.

Brand joins Interactions as Vice President of Canadian Sales with 18 years of experience operating and providing solutions into customer care organizations. Chris joins Interactions from The Faneuil Group, which operates customer care centers with combined capacity of 2,000 seats for the management of complex customer service engagements. Most recently, Brand served as Senior Vice President, Business Development, responsible for driving The Faneuil Group's strategic partnerships.  A native Canadian and lifelong resident of Winnipeg, Chris attended the University of Manitoba where he studied Economics.

"These three new additions are going to be a powerful asset to Interactions. The calibre of this team demonstrates our deepening commitment to the domestic and Canadian markets," said Dave Parkinson, COO of Interactions. "They certainly bring rich experience and a thorough knowledge of the customer care landscape.  But what makes each of them stand out is their passion for their customers, and the trust they have consistently built in their business relationships."

Interactions Corporation enables companies to more effectively interact with their customers. Our patented technology for automated voice and other interactive systems delivers an unprecedented level of understanding that engages customers in a productive, natural conversation. The company serves a growing customer roster of industry-leading brands from its corporate headquarters near Boston, Mass., with additional facilities in Indiana and Texas. Learn more at

Dan Fox

SOURCE Interactions Corporation