AUSTIN, Texas, Aug. 27, 2014 /PRNewswire/ -- Interactions Corporation today announced plans to expand its Austin workforce by adding 1,000 new employees by 2015 to support a rapidly expanding customer base.
Openings are for associates who provide a combination of customer service and data entry functions to support Interactions' iCenters. Interactions, the leading provider of conversational automated systems for customer care, has operated facilities in Austin since 2007 to support Interactions' iCenters.
"Austin has a dynamic environment fueled by a talented, bilingual workforce," said Mike Iacobucci, CEO of Interactions. "The business-friendly and progressive climate welcome growing corporations and foster a spirit of entrepreneurialism."
Austin serves as Interactions' second largest iCenter location, with the largest location in Indianapolis, Indiana and additional facilities in Franklin, Massachusetts. The company currently employs hundreds of Intent Analysts in these facilities.
Interactions provides highly conversational virtual assistant solutions for customer care to Fortune 500 enterprises, built on patented Adaptive-Understanding™ technology that seamlessly integrates both human and machine intelligence. Interactions' associates never interact directly with a customer, but provide a unique analytical role that powers our solution. All in a fun, easy-to-use interface that feels like playing a game. Interactions provides our associates lots of room to grow into many other opportunities, such as management, quality assurance and development.
Interactions plans to begin hiring for Intent Analyst positions immediately for both Austin and Indianapolis iCenters. Candidates should be highly motivated, hard working, and detail-oriented. Both Austin and Indianapolis facilities are accessible via public transportation.
Candidates can apply by visiting http://www.interactions.net/careers/intent-analyst/
SOURCE Interactions Corporation