Interface Security Systems Renews Prestigious CSAA Five Diamond Central Station Certification

ST. LOUIS, May 11, 2015 /PRNewswire/ -- Interface Security Systems ("Interface" or the "Company"), a leading North American provider of IP-Managed physical security and secured managed network services, has renewed its prestigious "Central Station Alarm Association Five Diamond Certification" for its St Louis-based Secure Operations Center. Interface is a portfolio company of SunTx Capital Partners, a Dallas, TX based private equity firm.

This Certification demonstrates that 100% of the Company's central station operators have achieved proficiency and certification by passing the CSAA Central Station On-Line Operator Training Course. These courses cover virtually all phases of central station communications with customers, law enforcement, fire and emergency services communications centers. This critical area of communications is the life-saving link between a residential or business property and law enforcement, fire and emergency services in local areas.

"2015 marks the tenth time that Interface has achieved the CSAA Five Diamond annual certification," said Mike McLeod, Interface Chief Operating Officer. "We take great pride in this designation and how it improves the monitored services we provide to our customers. Our Digital Witness Central Command Center in Plano, Texas also maintains its own Five Diamond certification."

In order to achieve the Five Diamond Certification, each and every operator must have not only passed the course, but demonstrated:

• Proficiency in alarm verification, which helps reduce false alarms;
• Proficiency in communications with Public Service Answering Points, such as the Emergency 911 centers;
• Knowledge of electronic communications equipment, including radio;
• An understanding of the codes and standards of such organizations as Underwriters Laboratories, Factory Mutual, the National Fire Protection Association and others; and
• Proficiency in the area of emergency preparedness under a wide scenario of possibilities.

In addition, Five Diamond companies have demonstrated an exceptionally high degree of responsibility to their local community and their customers, through the investment of time, money and commitment to 100% quality operator training.

There are approximately 2,700 central stations in the United States, which communicate and interact with the law enforcement, fire and emergency services agencies. Of this group, fewer than two hundred central stations have achieved Five Diamond Certified status.

About Interface Security Systems
Interface is a cloud based managed security services company headquartered in St. Louis, Missouri. Interface manages a broad range of secure, IP-based security solutions for leading retail and hospitality customers, including its remote interactive video surveillance services. Interface operates two UL Approved 5-Diamond CSAA Certified Secure Operations Centers and a nationwide service delivery infrastructure. Interface is a portfolio company of SunTx Capital Partners. For more information on Interface, visit www.interfacesystems.com.

About CSAA
The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Global, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Since its incorporation in 1950, CSAA has served its members' interests through education, online training, meetings and conventions, certification, insurance, and industry standards.

About SunTx Capital Partners
SunTx Capital Partners, LP (SunTx), is a Dallas, TX based private equity firm that invests in middle market manufacturing, distribution and service companies. SunTx specializes in supporting talented management teams in industries where SunTx can apply its operational experience and financial expertise to build leading middle-market companies with operations typically in the Sun Belt region of the United States. SunTx was founded in 2001 and currently has over $600 million assets under management. The capital committed by SunTx comes from the principals of SunTx as well as from institutional investors, including leading university endowments and corporate and public pension funds. More information about SunTx can be found at www.suntx.com.

SOURCE Interface Security Systems

Related Links

http://www.interfacesystems.com