Introducing MVNO Customer Experience Innovations to the African market

Jun 20, 2016, 09:15 ET from I-New Unified Mobile Solutions AG

MATTERSBURG, Austria, June 20, 2016 /PRNewswire/ --

Where Social Media meets Mobile: I-New Unified Mobile Solutions, leading and multiple industry awarded MVNO/E Solution provider, will introduce its Customer Experience Innovations at the 2016 MVNOs Africa Industry Summit.

I-New Unified Mobile Solutions is one of the fastest growing technology solutions provider in the worldwide mobile communication industry. To conveniently open the telecom world and to naturally link it with the various daily habits of a mobile subscribers' life is I-New's daily mission and equally route to success for their range of MVNO customers around the globe. Serviced mainly via the company's MVNE service hubs in Europe, Latin America, Asia/Pacific and the US, awarded as 'Best MVNE Solution' at the Global MVNO Industry Awards 2016.

I-New's global growth strategy is also based on the commitment to always lead the pace in the mobile communication market by constantly improving its pioneering MVNO/E solution and to offer its products and services to vibrant and high potential markets. The company will showcase its new MVNO Customer Experience Service Innovations, as part of the award winning 'The MVNO Collection' product and service suite first time to the African market at the 2016 MVNO Industry Summit Africa, taking place in Johannesburg / South Africa, on July 6-7 2016.

I-New's MVNO Customer Experience Innovations enable MVNOs to elevate provided customer service quality significantly. The real-time CRM product provide innovative first time ever features to the MVNO market - best in class when it comes to the next level of MVNO brand experience, to customer care quality and to perfectly meet today's naturally mobile customer habits. The new real-time CRM tool merges the Social Media with the Telco world, enabling real-time social media interactions between MVNOs and subscribers. Including private conversations, content exchange, browser replication, Social Media advertising, fully 360 customer view or real-time monitoring, just to name a few.

African MVNOs will sustainably profit from an exceptional and powerful tool for outstanding subscriber acquisition and from additional revenue gaining sources in order to secure the success of a virtual mobile business engagement. Potential African I-New MNO partners will look forward to engage with the first choice MVNO product and best MVNE service solution on the market. This, in order to explore the opportunities to successfully launch own b-brands and/or to onboard even small sized MVNOs with the experience of an industry leading MNVE provider and within shortest time to market.

More about I-New's MVNO Customer Experience Service Innovations at the 2016 MVNOs Industry Summit AFRICA, 6-7 July 2016, Johannesburg / South Africa. Contact for more information and/or to arrange onsite meetings.

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