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InvestCloud Survey: 80% of Wealth Managers Think Their Firm's Technology Is Not Good Enough

InvestCloud launches The State of Digital Investment Management report 2018

Survey demonstrates the digital crisis facing the industry, with money managers under-prepared for the next generation of investors


News provided by

InvestCloud Inc.

Dec 11, 2018, 09:00 ET

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LOS ANGELES and LONDON, Dec. 11, 2018 /PRNewswire/ -- A survey conducted by InvestCloud Inc., a global FinTech firm, has found that the investment management industry is drastically under-prepared to cater to the digital needs of the next generation of investors – not only in the US, but also in the UK.

The State of Digital Investment Management: Adoption and Usage in 2018 surveyed 47 UK-based investment managers and 1,019 investors. The survey looks at the state of digital offerings and capabilities from investment managers. It also asks investors to describe how they use investing apps and rate them.

Key findings from the survey reveal that:

  • The vast majority of wealth managers (68%) know they need to improve their digital technology to survive;
  • Nearly half of investors right now (49%) use mobile apps to manage their investments, and this is only going to increase, and yet wealth managers are by and large very behind on mobile offerings; and
  • Investors are now using the digital proposition as one of the key determining factors in selecting a wealth manager (48%).

John Wise, Co-Founder, CEO and Chairman at InvestCloud, said: "The investment management industry is facing a digital crisis. Engagement both online and via mobile is now mission-critical for firms hoping to win the battle for the next generation of investors. Those firms who successfully manage this digital transition will gain access to a lucrative, multi-trillion-dollar market as wealth transfers to younger generations. Failure to go digital will cause them to lose out to digital advice startups and big tech firms making an entrance into the sector, which already have strong knowledge of user experience (UX), design and digital."

Wise added: "The loyalty that once bound investors and their managers is now under threat from investors' growing affinity with technology. Mobile apps and digital platforms are no longer a 'nice to have.' They are a necessity for growing assets under management, retaining current clients and attracting new investors. This survey shows that there is a clear need from both managers and investors alike not just for more digital adoption, but also for improving the overall quality of digital offerings. The need to adopt digital has never been more critical."

The full report can be viewed at: https://ic.investcloud.com/2018StateofDigital_UK

About InvestCloud Inc.

Headquartered in Los Angeles with a global presence – including offices in New York and London – InvestCloud is a Digital Platform to enable the development of first-class, financial digital solutions, pre-integrated into the cloud. By empowering investors and managers with a single version of the integrated truth through its unique digital platform, InvestCloud creates beautifully designed client experiences and intuitive operations solutions using an ever-expanding library of digital modular apps. The result? Powerful products for individual investors and institutions alike, assembled on-demand to meet clients' specific needs.

Today the InvestCloud platform supports some of the largest banks in the world with substantial assets. In addition, for managers under $50 billion, InvestCloud supports over $1.7 trillion of assets across 700 diverse clients – from wealth managers, institutional investors & institutional asset managers to family offices, asset services companies, financial platforms & banks.

For more information, visit www.investcloud.com

SOURCE InvestCloud Inc.

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