JetBlue to Waive Change Fees and Fare Differences to Assist Customers Affected by Earthquake's Impact in the Dominican Republic

- Customers traveling January 13 to Puerto Plata, Santiago and Santo Domingo may rebook through January 15 -

Jan 13, 2010, 10:10 ET from JetBlue Airways Corporation

NEW YORK, Jan. 13 /PRNewswire-FirstCall/ -- JetBlue Airways Corporation (Nasdaq: JBLU) will waive change fees and fare differences to allow customers booked to travel to, from or through Puerto Plata, Santiago or Santo Domingo, Dominican Republic on Jan. 13 to voluntarily rebook their travel through Jan. 15, due to the earthquake's impact on the island.

Customers may rebook their travel online at www.jetblue.com anytime prior to their originally scheduled departure. To check on the status of flights or to check the availability of alternate flights, customers are encouraged to log on to www.jetblue.com or to call 1-800-JETBLUE (538-2583) for the latest flight information.

All customers booked for travel to/from the Dominican Republic are encouraged to check the status of their flight online at www.jetblue.com prior to leaving for the airport. Customers with web-enabled cell phones and PDAs may check the status of their flight via mobile.jetblue.com.  

About JetBlue Airways

New York-based JetBlue Airways has created a new airline category based on value, service and style. In 2009, the carrier ranked "Highest in Customer Satisfaction Among Low-Cost Carriers in North America" by J.D. Power and Associates, a customer satisfaction recognition received for the fifth year in a row. Known for its award-winning service and free TV as much as its low fares, JetBlue is now pleased to offer customers Lots of Legroom and super-spacious Even More Legroom seats. JetBlue introduced complimentary in-flight e-mail and instant messaging services on aircraft "BetaBlue," a first among U.S. domestic airlines. JetBlue is also America's first and only airline to offer its own Customer Bill of Rights, with meaningful and specific compensation for customers inconvenienced by service disruptions within JetBlue's control. Visit www.jetblue.com/promise for details. JetBlue serves 60 cities with 650 daily flights. With JetBlue, all seats are assigned, all travel is ticketless, all fares are one-way, and an overnight stay is never required. For information or reservations call 1-800-JET-BLUE (1-800-538-2583), TTY/TDD 1-800-336-5530 or visit www.jetblue.com.

SOURCE JetBlue Airways Corporation



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