Jingdong Marketplace Expands Vendor Services to Become Total Solution Provider

Aug 15, 2013, 09:40 ET from Jingdong

BEIJING, July 30, 2013 /PRNewswire/ -- Jingdong ("JD.com" or the "Company"), a leading B2C e-commerce company in China, announced today that Jingdong Marketplace will further expand beyond the traditional marketplace platform model and become a total solution provider in the areas of technology, logistics, customer services and financial services to help vendors achieve steady and sustainable growth. Jingdong made the announcement during the Company's first Marketplace Vendor Summit in Beijing, which hosted more than 500 third-party vendors from a wide range of sectors, including clothing, cosmetics, food and furniture, among others.

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"Jingdong Marketplace's continued development into a total solution provider will take our vendors' e-commerce experience to the next level," said Richard Liu, Founder and CEO of Jingdong. "The great efforts we have made steadily improving our technology, logistics, customer services and financial services will streamline Jingdong Marketplace and create greater value for our customers, vendors and other business partners."

"Becoming a total solution provider will further accelerate the development of Jingdong Marketplace, positioning it to be an important growth driver for the next decade," commented Ye Lan, Jingdong's Chief Marketing Officer. "By providing vendors with a one-stop solution, we will be able to expand our product categories and SKUs, attract more new customers—especially among growth demographics like women, and encourage repeat purchases. We expect Jingdong Marketplace to contribute significantly to the company's overall transaction value within a few years."   

"Jingdong Marketplace leverages the strengths of our large and quality customer base, our reputation for authentic products and our unparalleled nationwide fulfillment capacity," said Kate Kui, Vice President responsible for Jingdong Marketplace. "Our comprehensive support platform provides Jingdong Marketplace vendors with data analytics, business intelligence, flexible payment options, speedy settlement services, and a fair and transparent vendor regulatory system. Our commitment to Jingdong Marketplace will help our vendors grow bigger and stronger, improve customer experience and contribute to the company's overall growth."

Ms. Kui also announced the launch of the Jingdong Marketplace Key Accounts Division, which will serve well-known brands and vendors with particularly high growth potential. The Key Accounts team will be dedicated to providing customized solutions for those vendors throughout their supply chain and product life cycle.

About Jingdong Marketplace

Since its launch in October 2010, Jingdong Marketplace has experienced rapid growth and contributes an increasingly significant amount to Jingdong's overall transaction value. It has tens of thousands of third-party vendor partners, offering more than 10 million SKUs. The marketplace business is a total solution provider that serves as an essential driver for Jingdong's long-term vision of creating a healthy ecosystem that helps its suppliers, vendors, customers and other business partners succeed and thrive.

About Jingdong

Jingdong, a leading B2C e-commerce company in China, has the largest share in the country's direct B2C sales market. The Company strives to offer consumers the best online shopping experience and to provide a comprehensive service platform for its business partners. Jingdong has established nationwide fulfillment capabilities, an extensive last mile delivery network and flexible payment options, such as cash-on-delivery. As of June 2013, Jingdong has more than 100 million registered users and offers more than 13 million SKUs through its direct sales and online marketplace platform. It has 6 major fulfillment centers and 75 warehouses in 30 cities, as well as nearly 1,000 delivery stations and nearly 300 pickup stations nationwide. Through its speedy delivery services, the Company offers same day delivery in 27 major cities and next day delivery in more than 150 cities in China. Its night delivery and 3-hour delivery services are now available in 6 major cities in China.

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SOURCE Jingdong