JPay Introduces Free Web-Based Visitation Application System in Indiana
New digital feature allows friends and family of inmates to conveniently request visitation approval through www.jpay.com at no cost
Jun 24, 2015, 10:00 ET
MIAMI, June 24, 2015 /PRNewswire/ -- Making the corrections process a little easier, JPay has introduced a free, web-based visitation application system, allowing friends and family of incarcerated individuals in Indiana to conveniently request visitation approval through www.jpay.com. The web-based system will replace tedious, hand-written procedures that absorbed staff time, which can now be reallocated to more important facility needs. Family and friends can enjoy the convenience of applying from home at no cost, instead of being required to submit for visitation approval onsite at the facility.
Friends and family simply visit www.jpay.com, log-in with their username and password, and fill out the visitation application, which is displayed on the home page. After the request is reviewed and a background check is completed by facility staff, JPay then populates the application status with either approved or denied. If denied, the status will state the reason for rejection; however, users have the option to resubmit for consideration.
"Increasing efficiencies is a top priority for us, which is why we were eager to leverage JPay's digital infrastructure to make the visitation application process easier and more accessible for friends and family," said Superintendent Stanley Knight of the Plainfield Correctional Facility in Indiana, the facility that piloted the system. "The web-based system has also expedited the application process, allowing us to respond much faster to those who are eager to schedule in-person visits."
Traditional methods require friends and family to fill out and submit a paper visitation application onsite at the facility. Their incarcerated loved one would then be informed by the facility counselor if the application was approved or denied; and be responsible for informing the applicant of the decision. JPay's new web-based system removes the possibility of miscommunication between facility staff, offenders or friends and family.
JPay's free web-based visitation application system will be operational for all Indiana Correctional Facilities by July 20th.
JPay is a national provider of corrections services, helping to educate and rehabilitate incarcerated individuals through technology. Serving more than 1.9 million offenders in 34 states, JPay delivers products and services to make the corrections process more convenient, including Money Transfer, Education, Release Cards, Email, Video Visitation, VideoGram, eCards, Tablets and more. Through technological innovation, JPay serves offenders and friends and families of inmates, while creating efficiencies, modernizing processes and increasing intelligence capabilities for corrections facilities.
Share this article