JumpCloud Tops New G2 Rankings as Research Reveals IAM Shift

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Sep 03, 2026, 11:50 ET

LOUISVILLE, Colo., Sept. 3, 2026 /PRNewswire/ -- JumpCloud Inc. today announced its leadership across 150 categories in the G2 Fall 2026 Grid^® Reports. JumpCloud placed No. 2 in AI Governance Tools and No. 5 in Non-Human Identity Management Solutions. These strong rankings come as modern businesses adapt to managing digital tools in a secure way.

JumpCloud also published the G2 Category Intelligence Report, based on 936 verified reviews. The report shows IT that teams are moving away from multiple security tools toward unified platforms. In 12.2% of reviews, reviewers described replacing separate tools with a single platform. Compliance and audit reporting was the most common theme, appearing in 12.8% of reviews.

Also, JumpCloud users cited these key benefits more often than users of competing products:

One platform instead of many tools: 38% of JumpCloud reviewers cited consolidation as a key benefit. Only 11% of reviewers using competing products said the same.
Identity and device management together: 68% of JumpCloud reviews mentioned device control. Only 7% of competitor reviews said the same.
Simpler compliance: 29% of JumpCloud reviews cited easy audit tracking. Competitors averaged just 17%.
Safer offboarding: JumpCloud users mentioned safe offboarding four times more often than users of competing tools.

"Customer feedback is the clearest signal of where the market is actually heading," said Himanshu Raghav, senior director, customer success at JumpCloud. "These G2 rankings show that IT leaders are moving away from traditional, fragmented security tools and toward unified platform control. By listening directly to users, we can anticipate real-world demands and deliver solutions that address today's complexity while preparing organizations to govern both human and autonomous AI identities."

These G2 findings prove how this shift is changing identity management. IT teams need to secure access across people, devices, applications, and a growing number of non-human identities. A unified approach can help teams reduce complexity while keeping access secure.

One verified G2 reviewer described the value of that approach: "What I like best about JumpCloud is its ability to centralize user identity, access, and device management in a single platform. It simplifies onboarding and offboarding, allows us to enforce security policies consistently, and provides strong access controls without requiring complex infrastructure. The intuitive interface has helped streamline our operations and reduce routine administrative tasks." — G2 user Amber C.

Read the full G2 reviews and see the complete G2 Category Intelligence Report at jumpcloud.com .

About JumpCloud
JumpCloud^® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.