Investment in POS Technology Fuels 360-Degree Customer Experience
TORONTO, April 15, 2015 /CNW/ - JUST EAT Canada, the nation's leading online restaurant and food ordering service with over 5,000+ restaurants on its roster, bolsters customer service by strategically investing in TouchBistro, the number one technology in iPad point-of-sale (POS) systems.
In 2014, JUST EAT expanded and improved its delivery services drastically with integral partnerships with 3rd party delivery providers in major cities across Canada – such as Vancouver, Quebec City, Calgary, Saskatoon, Winnipeg, Montreal and Toronto – with an anticipated 10 additional cities being added to the list during 2015. The growth spurt has made delivery available from restaurants that weren't previously able to offer it. Now offerings from more of Canada's favourite restaurants are available for delivery via JUSTEAT.ca; the hungry customer gets more choice and the business owner gets more orders – win-win!
Now that TouchBistro is in JUST EAT's corner, the customer will receive even better service. TouchBistro and JUST EAT will enhance their respective offerings to restaurants to better integrate online orders with the restaurant POS. The comprehensive yet simple-to-use point-of-sale features TouchBistro offers are exactly what the food service providers need to streamline operations and ensure their customers love their takeaway experiences. In addition to an easier ordering process, customers will enjoy even more choice as TouchBistro's restaurant partners become available via JUSTEAT.ca, as well as the proprietary Geo Delivery Solutions driver tracking technology, which enables customers to receive their orders faster than ever before.
JUST EAT has the customer in mind each step of the way – from initial hunger pang to final delivery. "We're enthusiastic about our investment in TouchBistro," states Todd Masse, Managing Director of JUST EAT Canada, "because it enables JUST EAT to have a 360-degree approach to consumer experience. Now we have a chance to positively impact each touch point along the way as customers order takeout to ensure each online order is positive consumer experience".
"We believe that TouchBistro and JUST EAT individually provide great service, but together will deliver a superior level of customer experience like no other. We are very excited about the value we will deliver for the customer!" says Alex Barrotti, CEO of TouchBistro.
Known for its out-of-the-box playful consumer-facing communications, JUST EAT plans to dedicate aggressive marketing support behind the TouchBistro alliance and expanding delivery services. Consumers can expect to see big things from JUST EAT in the coming year, along with increased satisfaction of online food ordering overall.
About JUST EAT Canada
With headquarters in Toronto, Ontario, JUST EAT Canada is the nation's largest and fastest growing online restaurant and food ordering service. The JUSTEAT.ca website and new mobile app enables local restaurants and customers to connect, offering two quick-and-easy platforms for ordering food delivery. There are currently 5,000+ restaurants online with JUSTEAT.ca in major cities like Toronto, Vancouver, Calgary, Edmonton, Montreal, Ottawa, Winnipeg and Regina. The JUST EAT Group was founded in Denmark in 2001, is now headquartered in London, UK and is listed on the London Stock Exchange. JUSTEAT.ca
About TouchBistro
With offices in New York and Toronto, TouchBistro is a leader in iPad restaurant point-of-sale technology for restaurants, cafes, bars, food trucks, and other food and drink venues. The TouchBistro app has been ranked as the number one top-grossing food and beverage app in 33 countries on the Apple® App StoreSM. TouchBistro offers a 28-day free trial that can be converted to a monthly, quarterly or annual subscription. Additional information is available at www.touchbistro.com.
SOURCE Just Eat Canada
Image with caption: "JUST EAT Canada (CNW Group/Just Eat Canada)". Image available at: http://photos.newswire.ca/images/download/20150415_C7662_PHOTO_EN_14313.jpg
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