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Kalorama: Satisfaction High Among Retail Clinic Visitors


News provided by

Kalorama Information

Aug 25, 2015, 11:12 ET

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NEW YORK, Aug. 25, 2015 /PRNewswire/ -- Consumers who visit healthcare clinics located within retail stores are generally satisfied with their visit, according to Kalorama Information.  The healthcare market research firm found that that nearly 81% of visitors to retail clinics leave satisfied, according to a survey earlier this year released publicly today.   Kalorama has covered the market for healthcare clinics located within retail stores since 2007, and its latest report Retail Clinics 2015, was published earlier in the year. 

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Retail Clinics 2015 is available from Kalorama Information at http://www.kaloramainformation.com/redirect.asp?progid=87402&productid=8792050.

Kalorama Information's retail clinic survey found that 54.6% of those adults who had used a retail clinic (about a quarter of the full survey) reported they were "very satisfied" with their visit; 36.3% said they were "satisfied." Only a small percentage, less than eight percent, reported they were "dissatisfied" or "very dissatisfied."

"The overall high satisfaction of customers bodes well for the future of retail clinics, suggesting that they meet a strong demand in the market place and are currently fulfilling patients' expectations," said Bruce Carlson, Publisher of Kalorama Information.

Since their inception in 2000, sales for convenience clinics have risen dramatically, with no end in sight to the double-digit growth. This has been driven by continued growth in the number of retail clinics, with more than 2,100 clinics open at the start of 2015 and more than 2,700 expected by the end of 2019.  Kalorama conducted a web-panel survey of 2,000 adults from December of 2014 to January of 2015 to ask about their use of retail clinics.  Survey results reporting high satisfaction match the results of previous surveys in 2014 and 2013. 

The report, Retail Clinics 2015: Growth of Stores, Consumer Opinion, Leading Competitors, Sales of Products to Clinics (Diagnostic Tess, Pharmaceuticals, Vaccines), Clinic Sales Forecasts and Trends contains more results on reasons for visits and patient satisfaction with retail clinics. In addition, it provides store clinic numbers, how much revenue store clinics make, and trend information. The report can be found at http://www.kaloramainformation.com/redirect.asp?progid=87402&productid=8792050.

About Kalorama Information

Kalorama Information, a division of MarketResearch.com, supplies the latest in independent medical market research in diagnostics, biotech, pharmaceuticals, medical devices and healthcare; as well as a full range of custom research services. Reports can be purchased through Kalorama's website and are also available on www.marketresearch.com and www.profound.com.

We routinely assist the media with healthcare topics. Follow us on Twitter, LinkedIn and our blog at www.kaloramainformation.com.  

Contact:
Bruce Carlson
(212) 807-2622
[email protected]
www.KaloramaInformation.com

Logo - http://photos.prnewswire.com/prnh/20140801/132634

SOURCE Kalorama Information

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