Keeping clinical trial patients enrolled: real stories of high-touch support, Upcoming Webinar Hosted by Xtalks

In this free webinar, learn how high-touch patient support can help reduce trial burden and improve retention in complex clinical studies. The featured speakers will discuss travel coordination, reimbursement management, caregiver support and proactive scheduling, along with the signals that indicate when more specialized support may be needed. Attendees will also explore how centralized technology and concierge-level services can support patients, sites and sponsors throughout the trial.

TORONTO, Oct. 5, 2026 /PRNewswire/ -- No two clinical trials are the same, and therefore patient support can't be one-size-fits-all. Some patient populations—whether facing a rare disease, a difficult oncology diagnosis, or significant travel and financial strain—need more than standard support to stay enrolled. The gap between what these patients need and what trial infrastructure often provides is where retention challenges arise: missed visits, caregiver burnout, and ultimately patients dropping out.

In this webinar, Suvoda pulls back the curtain on what specialized, high-touch patient support looks like. We'll explore travel arrangements, reimbursement management, and communication—and how to know when this level of support is warranted. You'll hear directly from Concierge Coordinators who support and build relationships with trial participants every day, sharing decisions made for real patients in recent clinical trials.

The webinar will discuss the signals that indicate when a patient population needs more than standard support, what concierge-level services can include and how high-touch support can affect patient retention. It will also examine how technology can streamline clinical trials by centralizing itineraries, reimbursements, questionnaires, scheduling, video calling and notifications. Sponsors and sites will gain insight into the questions that can help determine where additional support is warranted.

This session is intended for sponsors, CROs, and sites trying to determine the level of support required for their trials: which patient populations and therapeutic areas call for more than the default, and what support services should actually be included.

Join experts from Suvoda, Carolyn Mullen, Senior Study Start-up Lead; Kyle Renick, Global Study Manager; Beatriz Oliveira, Concierge Coordinator; and Igor Paszewski, Concierge Coordinator, for the live webinar on Wednesday, October 21, 2026, at 11am EDT (5pm CEST / EU-Central).

For more information, or to register for this event, visit Keeping clinical trial patients enrolled: real stories of high-touch support.

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Contact:
Soumya Shashikumar
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