Knowledge Process Outsourcing Market size to grow by USD 90,553.89 Million from 2022 to 2027; The growing digital transformation to drive market growth - Technavio

NEW YORK, May 23, 2023 /PRNewswire/ -- The knowledge process outsourcing market size is expected to increase by USD 90,553.89 million from 2022 to 2027. The market is estimated to register a CAGR of 15.5%, according to the latest research report from Technavio. Discover IT Consulting & Other Services industry potential and make informed business decisions based on qualitative and quantitative evidence highlighted in Technavio reports. View Sample Report!

The knowledge process outsourcing market covers the following areas:

Knowledge Process Outsourcing Market Sizing
Knowledge Process Outsourcing Market Forecast
Knowledge Process Outsourcing Market Analysis

Knowledge Process Outsourcing Market - Vendor Landscape

The global knowledge process outsourcing market is highly competitive, with many players vying for business. Competition is driven by price, quality, and duration of service offerings. In terms of market share, the KPO market is dominated by a few major players, including Wipro Limited, Accenture, Genpact Limited, Tata Consultancy Services Limited, and Infosys Limited. The knowledge process outsourcing market is fragmented and the vendors are deploying organic and inorganic growth strategies to compete in the market.

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• Special coverage on the Russia-Ukraine war; global inflation; recovery analysis from COVID-19; supply chain disruptions, global trade tensions; and risk of recession 
• Global competitiveness and key competitor positions 
• Market presence across multiple geographical footprints - Strong/Active/Niche/Trivial - Buy the report! 

Vendor Offerings

• Accenture - The company offers business process services that can reinvent business performance, delivering sustainable value through intelligent operations.
• Capgemini Service SAS - The company offers knowledge process outsourcing for research and advisory services, reference data management, and engineering services.
• Ernst and Young Global Ltd.- The company offers Outsourcing of processes as a way of increasing the efficiency of SMEs in Southeast Europe.

For market's vendor landscape highlights with a comprehensive list of vendors and their offerings - View Sample Report !

Knowledge Process Outsourcing Market - Key Market Segmentation

This knowledge process outsourcing market report extensively covers market segmentation by type (legal process outsourcing, financial process outsourcing, R&D outsourcing, publishing outsourcing, and others), end-user (BFSI, healthcare, IT and telecom, manufacturing, and others), and geography (North America, APAC, Europe, South America, and Middle East and Africa).

• The market share growth by the legal process outsourcing segment will be significant for overall market growth during the forecast period. Legal process outsourcing (LPO) is the process of outsourcing legal services such as legal research, contract drafting and management, document review, patent drafting and filing, intellectual property management, and litigation support to third-party service providers. Since they do not have to establish an in-house legal processing department, LPO services help companies save significant costs. Hence, such factors drive the segment growth during the forecast period.

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Knowledge Process Outsourcing Market - Regional Market Outlook

• North America is estimated to account for 39% of the global market growth during the forecast period. North America is a lucrative market for knowledge process outsourcing solutions, especially in the BFSI sector, as the region is an early adopter of advanced technologies. Various vendors in the region launch new technological platforms and are forming partnerships to ease business processes. For example, In July 2021, Accenture acquired HRC Retail Advisory to strengthen its retail strategy capabilities. Therefore, the increasing adoption of technologies, innovations with technological platforms, and partnerships across various industries are driving market growth in the region during the forecast period.

For more key highlights on the regional market share of most of the above-mentioned countries.- View Sample Report

Companies Mentioned

• Accenture Plc
• Capgemini Service SAS
• Cognizant Technology Solutions Corp.
• CRISIL Ltd.
• Ernst and Young Global Ltd.
• HCL Technologies Ltd.
• Hexaware Technologies Ltd.
• Infosys Ltd.
• International Business Machines Corp.
• McKinsey and Co.
• Mphasis Ltd.
• Oracle Corp.
• SAP SE
• Sutherland Global Services Inc.
• Tata Consultancy Services Ltd.
• Wipro Ltd.
• WNS Holdings Ltd.
• ExlService Holdings Inc.
• Genpact Ltd.
• Moodys Corp.

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Key Topics Covered:

1 Executive Summary

• 1.1 Market overview 
• Exhibit 01: Executive Summary – Chart on Market Overview
• Exhibit 02: Executive Summary – Data Table on Market Overview
• Exhibit 03: Executive Summary – Chart on Global Market Characteristics
• Exhibit 04: Executive Summary – Chart on Market by Geography
• Exhibit 05: Executive Summary – Chart on Market Segmentation by Type
• Exhibit 06: Executive Summary – Chart on Market Segmentation by End-user
• Exhibit 07: Executive Summary – Chart on Incremental Growth
• Exhibit 08: Executive Summary – Data Table on Incremental Growth
• Exhibit 09: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

• 2.1 Market ecosystem 
• Exhibit 10: Parent market
• Exhibit 11: Market Characteristics

3 Market Sizing

• 3.1 Market definition 
• Exhibit 12: Offerings of vendors included in the market definition

• 3.2 Market segment analysis 
• Exhibit 13: Market segments

• 3.3 Market size 2022 

• 3.4 Market outlook: Forecast for 2022-2027
• Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
• Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
• Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
• Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

4 Historic Market Size

• 4.1 Global knowledge process outsourcing market 2017 - 2021 
• Exhibit 18: Historic Market Size – Data Table on global knowledge process outsourcing market 2017 - 2021 ($ million)

• 4.2 Type Segment Analysis 2017 - 2021 
• Exhibit 19: Historic Market Size – Type Segment 2017 - 2021 ($ million)

• 4.3 End-user Segment Analysis 2017 - 2021
• Exhibit 20: Historic Market Size – End-user Segment 2017 - 2021 ($ million)

• 4.4 Geography Segment Analysis 2017 - 2021
• Exhibit 21: Historic Market Size – Geography Segment 2017 - 2021 ($ million)

• 4.5 Country Segment Analysis 2017 - 2021
• Exhibit 22: Historic Market Size – Country Segment 2017 - 2021 ($ million)

5 Five Forces Analysis

• 5.1 Five forces summary 
• Exhibit 23: Five forces analysis - Comparison between 2022 and 2027

• 5.2 Bargaining power of buyers 
• Exhibit 24: Chart on Bargaining power of buyers – Impact of key factors 2022 and 2027

• 5.3 Bargaining power of suppliers 
• Exhibit 25: Bargaining power of suppliers – Impact of key factors in 2022 and 2027

• 5.4 Threat of new entrants 
• Exhibit 26: Threat of new entrants – Impact of key factors in 2022 and 2027

• 5.5 Threat of substitutes 
• Exhibit 27: Threat of substitutes – Impact of key factors in 2022 and 2027

• 5.6 Threat of rivalry 
• Exhibit 28: Threat of rivalry – Impact of key factors in 2022 and 2027

• 5.7 Market condition 
• Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

6 Market Segmentation by Type

• 6.1 Market segments 
• Exhibit 30: Chart on Type - Market share 2022-2027 (%)
• Exhibit 31: Data Table on Type - Market share 2022-2027 (%)

• 6.2 Comparison by Type 
• Exhibit 32: Chart on Comparison by Type
• Exhibit 33: Data Table on Comparison by Type

• 6.3 Legal process outsourcing - Market size and forecast 2022-2027 
• Exhibit 34: Chart on Legal process outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 35: Data Table on Legal process outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 36: Chart on Legal process outsourcing - Year-over-year growth 2022-2027 (%)
• Exhibit 37: Data Table on Legal process outsourcing - Year-over-year growth 2022-2027 (%)

• 6.4 Financial process outsourcing - Market size and forecast 2022-2027 
• Exhibit 38: Chart on Financial process outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 39: Data Table on Financial process outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 40: Chart on Financial process outsourcing - Year-over-year growth 2022-2027 (%)
• Exhibit 41: Data Table on Financial process outsourcing - Year-over-year growth 2022-2027 (%)

• 6.5 Research and development outsourcing - Market size and forecast 2022-2027 
• Exhibit 42: Chart on Research and development outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 43: Data Table on Research and development outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 44: Chart on Research and development outsourcing - Year-over-year growth 2022-2027 (%)
• Exhibit 45: Data Table on Research and development outsourcing - Year-over-year growth 2022-2027 (%)

• 6.6 Publishing outsourcing - Market size and forecast 2022-2027 
• Exhibit 46: Chart on Publishing outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 47: Data Table on Publishing outsourcing - Market size and forecast 2022-2027 ($ million)
• Exhibit 48: Chart on Publishing outsourcing - Year-over-year growth 2022-2027 (%)
• Exhibit 49: Data Table on Publishing outsourcing - Year-over-year growth 2022-2027 (%)

• 6.7 Others - Market size and forecast 2022-2027
• Exhibit 50: Chart on Others - Market size and forecast 2022-2027 ($ million)
• Exhibit 51: Data Table on Others - Market size and forecast 2022-2027 ($ million)
• Exhibit 52: Chart on Others - Year-over-year growth 2022-2027 (%)
• Exhibit 53: Data Table on Others - Year-over-year growth 2022-2027 (%)

• 6.8 Market opportunity by Type 
• Exhibit 54: Market opportunity by Type ($ million)
• Exhibit 55: Data Table on Market opportunity by Type ($ million)

7 Market Segmentation by End-user

• 7.1 Market segments 
• Exhibit 56: Chart on End-user - Market share 2022-2027 (%)
• Exhibit 57: Data Table on End-user - Market share 2022-2027 (%)

• 7.2 Comparison by End-user 
• Exhibit 58: Chart on Comparison by End-user
• Exhibit 59: Data Table on Comparison by End-user

• 7.3 BFSI - Market size and forecast 2022-2027
• Exhibit 60: Chart on BFSI - Market size and forecast 2022-2027 ($ million)
• Exhibit 61: Data Table on BFSI - Market size and forecast 2022-2027 ($ million)
• Exhibit 62: Chart on BFSI - Year-over-year growth 2022-2027 (%)
• Exhibit 63: Data Table on BFSI - Year-over-year growth 2022-2027 (%)

• 7.4 Healthcare - Market size and forecast 2022-2027
• Exhibit 64: Chart on Healthcare - Market size and forecast 2022-2027 ($ million)
• Exhibit 65: Data Table on Healthcare - Market size and forecast 2022-2027 ($ million)
• Exhibit 66: Chart on Healthcare - Year-over-year growth 2022-2027 (%)
• Exhibit 67: Data Table on Healthcare - Year-over-year growth 2022-2027 (%)

• 7.5 IT and telecom - Market size and forecast 2022-2027
• Exhibit 68: Chart on IT and telecom - Market size and forecast 2022-2027 ($ million)
• Exhibit 69: Data Table on IT and telecom - Market size and forecast 2022-2027 ($ million)
• Exhibit 70: Chart on IT and telecom - Year-over-year growth 2022-2027 (%)
• Exhibit 71: Data Table on IT and telecom - Year-over-year growth 2022-2027 (%)

• 7.6 Manufacturing - Market size and forecast 2022-2027
• Exhibit 72: Chart on Manufacturing - Market size and forecast 2022-2027 ($ million)
• Exhibit 73: Data Table on Manufacturing - Market size and forecast 2022-2027 ($ million)
• Exhibit 74: Chart on Manufacturing - Year-over-year growth 2022-2027 (%)
• Exhibit 75: Data Table on Manufacturing - Year-over-year growth 2022-2027 (%)

• 7.7 Others - Market size and forecast 2022-2027
• Exhibit 76: Chart on Others - Market size and forecast 2022-2027 ($ million)
• Exhibit 77: Data Table on Others - Market size and forecast 2022-2027 ($ million)
• Exhibit 78: Chart on Others - Year-over-year growth 2022-2027 (%)
• Exhibit 79: Data Table on Others - Year-over-year growth 2022-2027 (%)

• 7.8 Market opportunity by End-user 
• Exhibit 80: Market opportunity by End-user ($ million)
• Exhibit 81: Data Table on Market opportunity by End-user ($ million)

8 Customer Landscape

• 8.1 Customer landscape overview 
• Exhibit 82: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

• 9.1 Geographic segmentation 
• Exhibit 83: Chart on Market share by geography 2022-2027 (%)
• Exhibit 84: Data Table on Market share by geography 2022-2027 (%)

• 9.2 Geographic comparison 
• Exhibit 85: Chart on Geographic comparison
• Exhibit 86: Data Table on Geographic comparison

• 9.3 North America - Market size and forecast 2022-2027
• Exhibit 87: Chart on North America - Market size and forecast 2022-2027 ($ million)
• Exhibit 88: Data Table on North America - Market size and forecast 2022-2027 ($ million)
• Exhibit 89: Chart on North America - Year-over-year growth 2022-2027 (%)
• Exhibit 90: Data Table on North America - Year-over-year growth 2022-2027 (%)

• 9.4 APAC - Market size and forecast 2022-2027
• Exhibit 91: Chart on APAC - Market size and forecast 2022-2027 ($ million)
• Exhibit 92: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
• Exhibit 93: Chart on APAC - Year-over-year growth 2022-2027 (%)
• Exhibit 94: Data Table on APAC - Year-over-year growth 2022-2027 (%)

• 9.5 Europe - Market size and forecast 2022-2027
• Exhibit 95: Chart on Europe - Market size and forecast 2022-2027 ($ million)
• Exhibit 96: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
• Exhibit 97: Chart on Europe - Year-over-year growth 2022-2027 (%)
• Exhibit 98: Data Table on Europe - Year-over-year growth 2022-2027 (%)

• 9.6 South America - Market size and forecast 2022-2027
• Exhibit 99: Chart on South America - Market size and forecast 2022-2027 ($ million)
• Exhibit 100: Data Table on South America - Market size and forecast 2022-2027 ($ million)
• Exhibit 101: Chart on South America - Year-over-year growth 2022-2027 (%)
• Exhibit 102: Data Table on South America - Year-over-year growth 2022-2027 (%)

• 9.7 Middle East and Africa - Market size and forecast 2022-2027 
• Exhibit 103: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
• Exhibit 104: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
• Exhibit 105: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
• Exhibit 106: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)

• 9.8 US - Market size and forecast 2022-2027
• Exhibit 107: Chart on US - Market size and forecast 2022-2027 ($ million)
• Exhibit 108: Data Table on US - Market size and forecast 2022-2027 ($ million)
• Exhibit 109: Chart on US - Year-over-year growth 2022-2027 (%)
• Exhibit 110: Data Table on US - Year-over-year growth 2022-2027 (%)

• 9.9 China - Market size and forecast 2022-2027
• Exhibit 111: Chart on China - Market size and forecast 2022-2027 ($ million)
• Exhibit 112: Data Table on China - Market size and forecast 2022-2027 ($ million)
• Exhibit 113: Chart on China - Year-over-year growth 2022-2027 (%)
• Exhibit 114: Data Table on China - Year-over-year growth 2022-2027 (%)

• 9.10 Germany - Market size and forecast 2022-2027
• Exhibit 115: Chart on Germany - Market size and forecast 2022-2027 ($ million)
• Exhibit 116: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
• Exhibit 117: Chart on Germany - Year-over-year growth 2022-2027 (%)
• Exhibit 118: Data Table on Germany - Year-over-year growth 2022-2027 (%)

• 9.11 India - Market size and forecast 2022-2027
• Exhibit 119: Chart on India - Market size and forecast 2022-2027 ($ million)
• Exhibit 120: Data Table on India - Market size and forecast 2022-2027 ($ million)
• Exhibit 121: Chart on India - Year-over-year growth 2022-2027 (%)
• Exhibit 122: Data Table on India - Year-over-year growth 2022-2027 (%)

• 9.12 UK - Market size and forecast 2022-2027
• Exhibit 123: Chart on UK - Market size and forecast 2022-2027 ($ million)
• Exhibit 124: Data Table on UK - Market size and forecast 2022-2027 ($ million)
• Exhibit 125: Chart on UK - Year-over-year growth 2022-2027 (%)
• Exhibit 126: Data Table on UK - Year-over-year growth 2022-2027 (%)

• 9.13 Market opportunity by geography 
• Exhibit 127: Market opportunity by geography ($ million)
• Exhibit 128: Data Tables on Market opportunity by geography ($ million)

10 Drivers, Challenges, and Trends

• 10.1 Market drivers 

• 10.2 Market challenges 

• 10.3 Impact of drivers and challenges 
• Exhibit 129: Impact of drivers and challenges in 2022 and 2027

• 10.4 Market trends 

11 Vendor Landscape

• 11.1 Overview 

• 11.2 Vendor landscape 
• Exhibit 130: Overview on Criticality of inputs and Factors of differentiation

• 11.3 Landscape disruption 
• Exhibit 131: Overview on factors of disruption

• 11.4 Industry risks 
• Exhibit 132: Impact of key risks on business

12 Vendor Analysis

• 12.1 Vendors covered 
• Exhibit 133: Vendors covered

• 12.2 Market positioning of vendors 
• Exhibit 134: Matrix on vendor position and classification

• 12.3 Accenture Plc 
• Exhibit 135: Accenture Plc - Overview
• Exhibit 136: Accenture Plc - Business segments
• Exhibit 137: Accenture Plc - Key offerings
• Exhibit 138: Accenture Plc - Segment focus

• 12.4 Capgemini Service SAS 
• Exhibit 139: Capgemini Service SAS - Overview
• Exhibit 140: Capgemini Service SAS - Business segments
• Exhibit 141: Capgemini Service SAS - Key news
• Exhibit 142: Capgemini Service SAS - Key offerings
• Exhibit 143: Capgemini Service SAS - Segment focus

• 12.5 Ernst and Young Global Ltd. 
• Exhibit 144: Ernst and Young Global Ltd. - Overview
• Exhibit 145: Ernst and Young Global Ltd. - Product / Service
• Exhibit 146: Ernst and Young Global Ltd. - Key offerings

• 12.6 ExlService Holdings Inc. 
• Exhibit 147: ExlService Holdings Inc. - Overview
• Exhibit 148: ExlService Holdings Inc. - Business segments
• Exhibit 149: ExlService Holdings Inc. - Key news
• Exhibit 150: ExlService Holdings Inc. - Key offerings
• Exhibit 151: ExlService Holdings Inc. - Segment focus

• 12.7 Genpact Ltd. 
• Exhibit 152: Genpact Ltd. - Overview
• Exhibit 153: Genpact Ltd. - Business segments
• Exhibit 154: Genpact Ltd. - Key news
• Exhibit 155: Genpact Ltd. - Key offerings
• Exhibit 156: Genpact Ltd. - Segment focus

• 12.8 HCL Technologies Ltd. 
• Exhibit 157: HCL Technologies Ltd. - Overview
• Exhibit 158: HCL Technologies Ltd. - Business segments
• Exhibit 159: HCL Technologies Ltd. - Key news
• Exhibit 160: HCL Technologies Ltd. - Key offerings
• Exhibit 161: HCL Technologies Ltd. - Segment focus

• 12.9 International Business Machines Corp.
• Exhibit 162: International Business Machines Corp. - Overview
• Exhibit 163: International Business Machines Corp. - Business segments
• Exhibit 164: International Business Machines Corp. - Key news
• Exhibit 165: International Business Machines Corp. - Key offerings
• Exhibit 166: International Business Machines Corp. - Segment focus

• 12.10 McKinsey and Co. 
• Exhibit 167: McKinsey and Co. - Overview
• Exhibit 168: McKinsey and Co. - Product / Service
• Exhibit 169: McKinsey and Co. - Key offerings

• 12.11 Moodys Corp. 
• Exhibit 170: Moodys Corp. - Overview
• Exhibit 171: Moodys Corp. - Business segments
• Exhibit 172: Moodys Corp. - Key offerings
• Exhibit 173: Moodys Corp. - Segment focus

• 12.12 Mphasis Ltd. 
• Exhibit 174: Mphasis Ltd. - Overview
• Exhibit 175: Mphasis Ltd. - Product / Service
• Exhibit 176: Mphasis Ltd. - Key offerings

• 12.13 Oracle Corp. 
• Exhibit 177: Oracle Corp. - Overview
• Exhibit 178: Oracle Corp. - Business segments
• Exhibit 179: Oracle Corp. - Key news
• Exhibit 180: Oracle Corp. - Key offerings
• Exhibit 181: Oracle Corp. - Segment focus

• 12.14 SAP SE 
• Exhibit 182: SAP SE - Overview
• Exhibit 183: SAP SE - Business segments
• Exhibit 184: SAP SE - Key news
• Exhibit 185: SAP SE - Key offerings
• Exhibit 186: SAP SE - Segment focus

• 12.15 Tata Consultancy Services Ltd. 
• Exhibit 187: Tata Consultancy Services Ltd. - Overview
• Exhibit 188: Tata Consultancy Services Ltd. - Business segments
• Exhibit 189: Tata Consultancy Services Ltd. - Key news
• Exhibit 190: Tata Consultancy Services Ltd. - Key offerings
• Exhibit 191: Tata Consultancy Services Ltd. - Segment focus

• 12.16 Wipro Ltd. 
• Exhibit 192: Wipro Ltd. - Overview
• Exhibit 193: Wipro Ltd. - Business segments
• Exhibit 194: Wipro Ltd. - Key news
• Exhibit 195: Wipro Ltd. - Key offerings
• Exhibit 196: Wipro Ltd. - Segment focus

• 12.17 WNS Holdings Ltd. 
• Exhibit 197: WNS Holdings Ltd. - Overview
• Exhibit 198: WNS Holdings Ltd. - Business segments
• Exhibit 199: WNS Holdings Ltd. - Key offerings
• Exhibit 200: WNS Holdings Ltd. - Segment focus

13 Appendix

• 13.1 Scope of the report 

• 13.2 Inclusions and exclusions checklist
• Exhibit 201: Inclusions checklist
• Exhibit 202: Exclusions checklist

• 13.3 Currency conversion rates for US$ 
• Exhibit 203: Currency conversion rates for US$

• 13.4 Research methodology 
• Exhibit 204: Research methodology
• Exhibit 205: Validation techniques employed for market sizing
• Exhibit 206: Information sources

• 13.5 List of abbreviations 
• Exhibit 207: List of abbreviations 

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