26 Apr, 2012, 12:00 ET
TAMPA, Fla., April 26, 2012 /PRNewswire/ -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a managed service provider (MSP) for managed service providers, today announced LabTech Mobile Device Manager (MDM), a powerful, fast and simple solution that enables MSPs to remotely manage and secure mobile devices within an end-to-end service lifecycle.
LabTech Mobile Device Manager enables simplified over-the-air enrollment, inventory, configuration, restricting, remote data wipe, monitoring, and more for any Apple iOS or Google Android mobile device including smart phones, iPads and other tablets. Unlike MDM solutions that were not developed to integrate and connect with existing RMM and Professional Services Automation (PSA) applications, LabTech Mobile Device Manager provides these features as part of a converged RMM platform for MSPs. IT service providers can streamline the tracking, management and reporting of mobile devices from a centralized interface across all customer sites, and create and distribute executive summary reports with mobile device details.
"LabTech's MDM capabilities have dramatically streamlined our ability to securely deploy and manage smartphones and tablets for our customers," said Bobby Kuzma, President of Central Florida Technology Solutions Inc. "We're now able to seamlessly apply our secure configurations to customer-owned devices that access their network, all with a couple of clicks."
With LabTech Mobile Device Manager, MSPs can immediately extend their service contracts to cover customer Apple iOS and/or Google Android mobile devices. An integrated and centralized technicians' interface allows MSPs to discover and bulk-enroll existing devices, and register and configure new ones including setup of email, Wi-Fi, VPN and LDAP across smart phones and tablets. Device security is assured via digital certificates for authentication, and the LabTech Mobile Device Manager enables enforcement of security policies, helps meet compliance requirements, plus provides data loss prevention (DLP) via remote wipe and lock device capabilities.
"Small and midsized businesses increasingly rely on smart phones and smart MSPs need to implement ways to support these devices and build service revenues around them," said Matt Nachtrab, CEO, LabTech Software. "By offering a platform that is completely MSP-ready and backed by LabTech's experience in remote management, we are empowering partners with the ability to take advantage of this important MDM trend and deliver an ever-increasingly valuable service to clients."
LabTech Software is the IT management platform of choice for a wide range of clients from small businesses to large enterprises. LabTech provides an arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech's affordable, powerful, agent-based platform allows for an efficient, easy transition to recurring revenue and profitability.
For more information on LabTech Mobile Device Manager please visit: www.labtechsoftware.com/seemdm.
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About LabTech Software
LabTech is the only managed service platform for remote monitoring, management, (RMM) and automation developed by a managed service provider (MSP) for MSPs. Our affordable, agent-based platform so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.
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