LabTech Marketplace Expands With Newly Released ShadowProtect Reports

TAMPA, Fla., June 29, 2011 /PRNewswire/ -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider(MSP) for Managed Service Providers, now offers StorageCraft ShadowProtect reports in the LabTech Marketplace.

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The primary function of the LabTech Marketplace is to effortlessly give partners the option to install or update reports, plugins, definitions, probe templates, searches, data views and monitors. Boasting a tool box of products including ConnectWise, AutoTask, CommitCRM, TigerPaw, CDYNE Voice plugin, ShadowProtect reports are the newest feature. ShadowProtect is a StorageCraft backup solution that is fully integrated into LabTech Software that serves as an OEM Distributor for the product.

"The new set of backup reports have been developed with our Report Council in direct response to requests from our partner base for better backup visibility. The detailed reports complement our existing monitor sets and give our partners a full audit trail and 100% verification that the backup ran when expected and was successful adding another layer of certainty. We are very excited to have full time report writers on staff and are already working tirelessly to improve our existing reports as well as producing more detailed and user centric reports," said John Walker, Director of World Wide Operations at LabTech Software.

With the capability to be run in a daily or weekly version, ShadowProtect reports diagnose and report on the health of the ShadowProtect backup system. This newly-released report provides setup details on currently scheduled backup jobs, lists detailed results of these jobs for quick diagnosis and includes an overall backup health rating. Additional reports coming soon to the LabTech Marketplace include patch management, antivirus and asset management.

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About LabTech Software

LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Their affordable, agent-based solution so closely emulates what technicians do in the field that the techs can provide the same support remotely. Because LabTech understands how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.

All product and company names herein may be trademarks of their respective owners.

SOURCE LabTech Software