TAMPA, Fla., April 11, 2011 /PRNewswire/ -- LabTech Software, a powerful Remote Monitoring, Management (RMM) and Automation solution, today announced the newest version of its LabTech Mobile application available for use on the iPhone and iPad via a free download for current LabTech users through Apple's App Store. The application provides the ability to have the power of LabTech at any time, from anywhere from the convenience of your handheld device or tablet.
LabTech Mobile for the iPhone allows users to seamlessly support and resolve clients' issues as if they were in the office, providing a competitive advantage that allows for increased productivity, efficiency and management with the ability to work tickets, access client data, work with scripts and more while on the go.
The newest release of LabTech Mobile for iPhone now has VNC with a choice of two options; a newly redesigned user interface for easier use and increased production; and increased features and functionality, such as visibility into tickets, connection to server via SSL (https), ability to sync client contacts to the iPhone and more. The user interface can be rotated to iPhone device orientation for easier and increased visibility. LabTech Mobile can be used on the iPad through the same application as the iPhone with a dedicated version coming soon.
"LabTech Mobile is an easy and fast way to manage customers' accounts without being chained to a desk, allowing technicians to be more responsive to customers and more productive because of their ability to support customers at any time, from anywhere," said Brett Cheloff, Director of Development for LabTech Software. "Having a dedicated app for the iPhone in addition to LabTech Mobile apps for Windows Mobile and Android means that we offer the greatest breadth of choices for our customers in how they choose to connect to their LabTech interface. We're leading the way in providing the most effective way to monitor and manage customers' machines in the industry."
LabTech Mobile for iPhone is part of LabTech's arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech's affordable, powerful, agent-based solution quickly transforms IT Solution Providers into Managed Service Providers. As the only RMM solution that was developed by System Administrators for Systems Administrators, LabTech understands that today's IT Solution Providers want to deliver the premium support to their clients and streamline their businesses. LabTech is a powerful and robust solution that allows you to purchase the number of agents they need to start, and add as they grow without minimum commitments.
LabTech is the only Managed Service tool for Remote Monitoring, Management, and Automation developed by a Managed Service Provider (MSP) for MSPs. Their affordable, agent-based solution so closely emulates what technicians do in the field that the techs can provide the same support remotely. Because LabTech understands how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.