LabTech Software and Axcient Offer Integration of RMM Software and Data Protection Services

TAMPA, Fla. and MOUNTAIN VIEW, Calif., Nov. 16, 2011 /PRNewswire/ -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, and Axcient, Inc., the award winning innovator of comprehensive data backup, business continuity, and disaster recovery services to the Small and Mid-Sized Business (SMB), today announced the companies have completed integration of their products, providing increased efficiency for MSP customers.

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Built from the ground up to fit the needs of SMBs, Axcient is a complete data protection service for backup, business continuity, and disaster recovery that offers unprecedented ease of use and total data and application uptime. With Axcient, SMBs can get their entire business up and running in minutes, no matter what happens. The Axcient solution combines the best elements of an on-premise appliance with the cost savings of a cloud-based disaster recovery service and the pay-as-you-grow service features zero upfront costs. LabTech's unique system of discovery, detection and collection works with any SNMP-enabled Axcient device on the network.

LabTech can be used to monitor device configuration changes, system information, updates, recent reboots, backup job status, failures, and hardware information such as low memory and low disk space, among others. Additional rules and custom monitoring can be set up, for a level of control and management that accommodates even the most complex tasks.  

"As the world's leading RMM solution, we continually make strides in providing the broadest range of device support, and Axcient's approach to backup and business continuity as-a-service is an increasingly popular option for MSPs," said LabTech Software CEO Matt Nachtrab. "Partners who already deploy and manage Axcient will find this integration makes it far more efficient to safeguard their clients' data, and those who are new to data protection will find Axcient an excellent option with no up-front costs."

"With this integration, MSPs can proactively manage their clients' data protection environments, and LabTech's community can offer a complete solution to ensure uptime and access to critical data and applications," said Justin Moore, CEO at Axcient. "The combination of Axcient's best-in-class backup, business continuity, and disaster recovery solution and the LabTech's simple, sophisticated remote customer management, support and IT process automation is a great value to MSPs serving small and midsized business customers."

LabTech monitors for Axcient are available via download from the LabTech Marketplace.

LabTech's arsenal of IT management tools seamlessly support and resolve end-user computing and networking environments with remote desktop, monitoring, trouble ticket tracking, user information, support and software management. An agent-based solution, LabTech enables both on-call support and proactive managed services with one central interface that manages an entire technology infrastructure. LabTech 2011 is available now to current partners. For a custom sales quote please contact http://www.labtechsoftware.com/quote-request.html.

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About LabTech Software
LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based solution so closely emulates what technicians do in the field that the techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure our software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.

About Axcient
Axcient delivers a unified platform for backup, business continuity, and disaster recovery that offers unprecedented ease of use and uptime to the SMB market. Built from the ground up as an all-in-one solution, Axcient combines the best elements of an on-premise solution with the cost savings of a cloud-based service. With over a petabyte under management, Axcient helps thousands of companies protect their data and stay up and running, including those in heavily regulated industries such as healthcare, legal, and financial services. To learn more visit www.axcient.com and follow us on Twitter, Facebook, and our Blog.

All product and company names herein may be trademarks of their respective owners.

SOURCE LabTech