TAMPA, Fla., April 12, 2012 /PRNewswire/ -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced that Paul Dippell, CEO of Service Leadership Inc., will present the keynote speech "Your Operational Maturity Level: Hardwiring Technical/Operational Capability to Financial Excellence" at the third annual Automation Nation conference taking place June 11-13 at the Hilton Bonnet Creek in Orlando, Fla.
At Automation Nation, Dippell will provide the first in-depth, public view of the exclusive approach Service Leadership has long used in its consulting engagements - Operational Maturity Levels. By identifying the critical operating factors of the most profitable companies and applying these "traits" to their own business model, companies are better able to obtain a clear, stair-step method of determining their current Operational Maturity Level and applying the appropriate actions to improve their operations and financial results. Attendees of Dippell's keynote will receive a no-cost license to Service Leadership's unique interactive tool, the Operational Maturity Level Diagnostic and Planner, courtesy of LabTech Software.
"We're excited to be a part of Automation Nation as it's first time as a stand-alone event," said Dippell. "We believe it will continue the IT Nation tradition of attracting the most thoughtful, innovative and performance-oriented Solution Provider executives in the industry."
In addition to his keynote address, Dippell will also be presenting during the Business Owners/Executives track, where attendees will learn expert ways to maximize profits and achieve return-on-investment through business process improvements from their investment in LabTech Software. Topics Dippell will present to attendees of this track include:
- Advancing up the Operational Maturity Levels
- Incentive Compensation, BIC Structures
- Packaging and Pricing
- Business Model Transformation
- M&A State of the Market: Valuations and Transactions
The Business Owners/Executives track is one of three separate tracks at Automation Nation developed for the unique interests of service technicians, operations managers and business executives. While executives will learn how to maximize their profits through improved processes and new channel opportunities, service technicians will have the opportunity to take a deep dive into the features and capabilities of LabTech including powerful scripting and automation functions and other in-depth features. Operations management professionals will learn best practices from industry leaders and peers who've streamlined their operations using LabTech. More information about each of the three separate tracks at Automation Nation is available at http://labtechsoftware.com/automationnation/agenda.php.
"We are excited to have an industry icon like Paul Dippell kick off our user conference and present his expertise on the main stage to all of those attending Automation Nation 2012," said Matt Nachtrab, CEO of LabTech Software. "I look forward to hearing all of the 'traits' that Paul will share with attendees and excited to see how they'll all utilize the free license to Service Leadership's Operational Maturity Level Diagnostic and Planner to drive their own success."
With attendance limited to just 350 MSPs and 20 vendor partners and sponsors, registration for Automation Nation is filling fast. Register now to ensure your spot at the three-day conference featuring in-depth product training, peer-to-peer insights and thought leadership from LabTech gurus and participation from select LabTech partners: http://labtechsoftware.com/automationnation/.
About LabTech Software
LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based solution so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.
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