LabTech Software Celebrates Record-Setting Growth and Milestones

TAMPA, Fla., Jan. 17, 2011 /PRNewswire/ -- LabTech Software, the leading global provider of powerful, scalable, and affordable Remote Monitoring, Management (RMM) and Automation software that was developed for Managed Service Providers by a Managed Service Provider, finished the year 2010 with record-breaking company growth in revenues, addition of new partners, and other key business initiatives.

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LabTech Software has increased revenues month over month for nine consecutive months and added over 1,000 new partners that are using over 500,000 agents of the LabTech solution to increase efficiency, productivity and profitability with unmatched automation.

Other company successes and accomplishments for the year 2010 included:

• The successful launch of its first annual LabTech Automation Nation conference and pre-conference LabTech Boot Camp that was attended by 226 partners who came together to connect with industry peers and share ideas, concepts, and their use of LabTech within their MSP businesses.
• The launch of the latest version, LabTech 2010.2, delivered more feature-rich functionality and enhancements that allow today's MSPs the innovation and efficient methods needed to better serve and support their clients and further grow their businesses.
• The development of new partnerships with other leading IT solution providers (Doyenz, StorageCraft, ESET, AVG, Viper, TechLabCloud and Computer Associates) to offer additional IT tools to their partners to help them further innovate and automate their businesses to become more efficient, productive, and profitable.
• The overall growth of the company with major additional resources to the Support, Development, Training and Implementation and Sales Teams. The growth of the U.S.-based technical support staff ensured the continued delivery of industry-leading technical support with the addition of 24/5 technical support for its partners. The increased resources within the Development team further enhanced and developed new features and functionality (LabTech Roadmap) within the LabTech solution based upon internal leadership and partner driven requests, and the increased resources to both the Training & Implementation and Sales Teams has allowed for the continued delivery of steelier product knowledge and industry-leading insight to better help today's MSPs become more successful.

"The LabTech team's constant mission to increase performance and productivity of IT service delivery, combined with support from our partners and increased visibility in our industry has led to a 'perfect storm' that is enabling us to achieve record-setting growth," said Matt Nachtrab, CEO of LabTech. "I thank everyone responsible for helping LabTech Software become the most widely deployed RMM solution in the MSP market." LabTech's affordable, agent-based solution quickly transforms solution providers into Managed Service Providers. As the only RMM solution that emulates what technicians do in the field, providers can become NOC technicians in 15 minutes. Partners can purchase the number of agents they need to start, and add as they grow.

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About LabTech Software

LabTech is the only managed service tool for Remote Monitoring, Management, and Automation developed by a Managed Service Provider (MSP) for MSPs. Their affordable, agent-based solution closely emulates what technicians do in the field and allows techs the ability to provide stealth support remotely to their clients. Because LabTech understands how to manage a growing MSP business, they make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.

SOURCE LabTech Software