TAMPA, Fla., Jan. 18, 2012 /PRNewswire/ -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) solution developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced a multi-level certification program for LabTech partners that will validate the technical expertise of MSPs, channel partners, value added resellers and consultants on the fundamentals, concepts and best practices of RMM solutions.
One of the first certification programs of this scale to cover multiple levels, roles, responsibilities and the channel, the LabTech Software Certification Program provides Partners and prospects the flexibility, knowledge, increased productivity and efficiencies of its leading RMM solution. The program begins with LabTech Certified Professional (LTCP), a three-day, 21-contact hour, hands-on training course. The full certification program that includes all levels of project responsibilities launches in June, 2012.
LabTech Software certification enables a Managed Service Provider to validate expertise to current and prospective customers by illustrating the ability to properly implement innovative remote monitoring and management strategies and platforms. By building technical expertise through in-depth training and increased efficiencies in RMM processes, companies are able to get an immediate ROI on their investment by not only attracting new business but also increasing employee productivity, reducing turnover and minimizing the need for employee supervision.
"Technical certification is the lifeblood of many industries, helping customers quickly and easily distinguish between those who have validated their technical expertise from those who may not have the breadth of knowledge or proficiency in implementing innovative technologies and methods," said Matt Nachtrab, CEO, LabTech Software. "Certification provides a company with industry recognition while employees gain professional qualifications that will follow them throughout their careers. In competitive industries, such as the MSP market, certification can often be the difference between earning a customer's business and losing out to a competitor. We look forward to helping our Partners gain that critical advantage through the LabTech Software Certification Program."
LabTech Software is the IT management tool of choice for a wide range of clients from small businesses to large enterprises. LabTech provides an arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech's affordable, powerful, agent-based solution quickly transforms solution providers into managed service providers.
The LTCP certification course is now available for MSP professionals. For more information or to register for the LabTech Software Certification Program, interested parties can visit http://www.labtechsoftware.com/training-bootcamp.php
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About LabTech Software
LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based solution so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure their software and allow partners to add agents as they grow. For more information please visit www.LabTechSoftware.com or call 877-522-8323.
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SOURCE LabTech Software