LabTech Software reaches milestone of 2 million agents sold in 24 months to become most-chosen RMM platform by IT solution providers

Sep 27, 2012, 15:32 ET from LabTech Software

TAMPA, Fla., Sept. 27, 2012 /PRNewswire/ -- LabTech Software, the only powerful, robust-featured remote monitoring and management (RMM) platform developed by a Managed Service Provider (MSP) for Managed Service Providers, today announced it has sold its 2 millionth agent in just 24 months, solidifying its place as the most-chosen RMM solution in the industry.


LabTech Software's affordable, powerful, agent-based platform provides MSPs with an efficient, easy transition to recurring revenue and profitability.  Installed as client applications that run as a service, LabTech agents enable remote computers to interact with a LabTech server to provide an arsenal of IT management tools in a single interface, such as desktop, monitoring, trouble ticket tracking, user information, support and software management.  LabTech Software's RMM platform has been adopted by a wide range of partners from single-employee repair shops to well-established MSPs.

"I can't imagine anyone in the IT professional community who wouldn't benefit from the features and functionality that the LabTech platform delivers," said Farzon Almaneih, President of One82, LLC.  "What impressed me most about LabTech was not only their range of offerings, but also knowing you are partnering with a stable and innovative company whose number one priority is the success of your MSP business."

With over 2,400 partners and 2 million agents sold in 24 months, LabTech Software's RMM solution has quickly become the preferred platform of IT service providers worldwide.  LabTech Software and its partners throughout North America, the United Kingdom, Ireland and Australia are active in developing a global community of talented IT professionals that collaborate and share in their knowledge and expertise to provide superior managed services.

The company has been recognized by industry media and peer groups for its position as the IT industry leader in the RMM space and for its innovative software solutions that bring about new ways to resolve existing issues and have a lasting impact on how IT businesses operate.  Some of the awards LabTech Software has received over the past two years include being voted as the Best Channel Vendor in the Managed Services category by Business Solutions magazine; Best in Managed Services at the Everything Channel's XChange XCellence Awards; and IT Nation Partners' Choice Award for Outstanding Software Solution and Best Revenue Generator.

"The most exciting part of reaching 2 million agents sold in such a short period of time is the impact LabTech has had on making partners' businesses more successful," said Matt Nachtrab, LabTech Software CEO. "LabTech was developed to automate the delivery of IT services to small business networks previously only available in the enterprise market while driving more monthly recurring revenue.  By reaching this impressive growth milestone, prospective and current partners can feel confident that LabTech is the right choice of RMM platform for their business."

LabTech is a unique tool, the only remote monitoring and management (RMM) platform designed from the perspective of system engineers with real experience in the services industry. Its newest release leverages the power of automation to solve any IT challenge. From its Mobile Device Management capabilities to its cross-platform support and multi-vendor backup dashboard, LabTech 2012 delivers solutions IT professionals need to succeed.

Interested parties can learn more about how LabTech Software can improve IT business by driving automation while increasing efficiency and productivity by visiting 

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About LabTech Software
LabTech is the only Managed Service tool for remote monitoring, management, (RMM) and automation developed by a Managed Service Provider (MSP) for MSPs. Our affordable, agent-based platform so closely emulates what technicians do in the field that techs can provide the same support remotely. Because we understand how to manage a growing MSP business, we make it easier to procure their software and allow partners to add agents as they grow. For more information please visit or call 877-522-8323.

All product and company names herein may be trademarks of their respective owners.

Mark Smith
JPR Communications
818-884-8282, ext. 22
Skype: jprmark

SOURCE LabTech Software