LAS VEGAS, Jan. 21, 2013 /PRNewswire/ -- (Interchange) -- LANDesk Software, a global leader in endpoint, systems lifecycle and IT service management, today announced LANDesk® Service Desk FAST START, an exciting new approach to Incident Management, often the first step in implementing an ITIL-verified service management solution.
Leveraging LANDesk's years of Service Desk development and customer experiences to introduce a pre-configured SaaS Service Desk solution, LANDesk Service Desk FAST START provides enhanced functionality and quick deployment to address service management needs now. FAST START quickly unlocks the benefits of service management and provides a platform for the addition of any ITIL-verified service management processes to be deployed later, while delivering real business value today.
"LANDesk Service Desk FAST START is a revolutionary new approach for the customer wanting to quickly begin the journey to a controlled service management environment," said Steve Workman, vice president of LANDesk product management. "This approach is a rapid and easy way to start that journey, with standardized incident management capability as an illustration of the rich functionality and process automation within our full SaaS Service Desk offering."
"LANDesk Service Desk as a Service quickly became an obvious choice when we looked into other solutions available – it's predictable, reliable and meets all of our business needs," said Julian Knight, technical support specialist at Domino Printing Sciences, a UK-based printer manufacturer. "I don't know any other system that works this seamlessly."
LANDesk is now offering a free trial of FAST START. For Service Management professionals looking to learn more about how LANDesk can improve service delivery for their organization and the details of the free trial offering, contact a LANDesk sales representative or contact LANDesk directly via the web: http://www.landesk.com/contact/
About LANDesk Software
LANDesk Software is the industry's leading provider of IT end user management, including integrated systems and asset management, endpoint security, virtualization management, end-to-end mobility, and user-oriented IT service management solutions. LANDesk provides an adaptive IT delivery model to help IT organizations increase end-user productivity. LANDesk is headquartered in Salt Lake City, Utah, with offices located in the Americas, Europe and Asia Pacific, and can be found at www.landesk.com.
SOURCE LANDesk Software