Leading Business and IT Services Provider Rolls Out Nimsoft Monitoring Solution Across Client Base

CAMPBELL, Calif., Nov. 30, 2010 /PRNewswire-FirstCall/ -- Nimsoft today announced that  Colorado-based Complete Business Systems, Inc. (CBS), a leading full-service office technology provider, is deploying the Nimsoft Monitoring Solution (NMS) across its client base to provide 24/7 real-time monitoring and alerting for critical systems, applications and infrastructure.

CBS builds strongly bonded long-term relationships with its clients and offers a one-stop shop for their technology needs. Deploying NMS will help CBS build and maintain these relationships by validating its services through customized dashboard visualization, real-time reporting and by optimizing server performance with proactive granular monitoring.

"The Nimsoft unified monitoring approach fits perfectly with our company's approach to client relationships," said Ray Tannenbaum, vice president of operations at CBS. "Nimsoft enables our IT services business to proactively monitor performance of the services we provide in real-time, while adding credibility to our recommendations with hard data."

CBS also uses NMS internally to monitor its own environment, which includes Microsoft Windows and Mac OS X platforms, Microsoft Exchange and SQL. In addition to more than 120 standard probes, NMS includes customizable probes and standard baseline and alarm threshold settings that enable CBS administrators to configure alarm settings, for early problem notification to proactively avoid service interruptions and quickly remedy problems. These capabilities help increase customer satisfaction by helping to ensure CBS's ability to respond to its clients' needs around the clock.

In the near future, CBS plans to use the NMS dashboard functionality to create customizable portals that give clients additional visibility into the health and performance of their IT environments.

"NMS helps CBS build lasting relationships with its clients by providing functional transparency, facilitating fact-based communication and helping ensure that the services they deliver meet or exceed expectations," said Gary Read, Nimsoft CEO. "We continue to develop flexible, customizable IT monitoring solutions that meet the unique business needs of service providers like CBS, so they can deliver differentiated value and capitalize on the growing market demand for their offerings."

About CBS

Based in Denver, Colorado and locally owned and operated, Complete Business Systems (CBS) has been meeting the office technology needs of small and mid-sized businesses for nearly two decades. As one of Colorado's leading full-service office technology provider, CBS provides a complete suite of services, from IT solutions to integrated document management to copier repair and supplies, to businesses of all sizes. CBS has been a Microsoft Global Partner for 5 years. For more information, visit http://www.completebusinesssystems.com/index.html.

About Nimsoft

Nimsoft provides Unified Monitoring solutions for virtualized data centers, hosted and managed services, cloud platforms, and SaaS resources. The Nimsoft Unified Monitoring architecture virtually eliminates the need to deploy a new monitoring solution for outsourced services, public or private clouds, or SaaS implementations.  Over 1000 customers use Nimsoft Unified Monitoring solutions, including hundreds of leading hosting, cloud and managed service providers such as 1&1, BlueLock, CDW, Hitachi, QTS, Rackspace, SoftLayer and Troubadour.  For more information, visit www.nimsoft.com or to see Nimsoft Unified Monitoring in action, visit the Nimsoft public portal at www.unifiedmonitoring.com.

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Legal Notices

Copyright © 2010 CA. All Rights Reserved. One CA Plaza, Islandia, N.Y. 11749. Nimsoft and Nimsoft Unified Monitoring are trademarks or registered trademarks of Nimsoft Inc. Microsoft, Exchange and Windows are trademarks of Microsoft Corporation in the United States and other countries. All other trademarks, trade names, service marks and logos referenced herein belong to their respective companies.

SOURCE CA Technologies