Lera Living in the Bilt Neighborhood: Unifying the Resident Experience In and Around the Home Through Bilt Neighborhood OS
Owner-led multifamily operating platform to deploy Bilt Neighborhood OS across its portfolio, connecting its communities to nearby restaurants, retailers, sports teams and more to attract new residents, unlock neighborhood spending power, and create personalized experiences that deepen resident loyalty
AUSTIN, Texas, Nov. 10, 2026 /PRNewswire/ -- Lera Living, an owner-led multifamily operating platform, today announced a partnership with Bilt, the neighborhood commerce and rewards platform, to unify the resident experience from discovery to renewal, in and around the home.
Lera Living will power its residential operations with Bilt Neighborhood OS™, an AI platform that helps businesses grow by reaching new customers and building loyalty through personalized experiences in their neighborhood. Neighborhood OS integrates with Lera's existing systems to bring together property services, payments, rewards and Neighborhood Benefits™ in one connected resident experience that extends across Bilt's network of 50,000+ merchant partners, including sports venues, restaurants, fitness studios, pharmacies, parking lots, retail shops and more.
With Neighborhood OS, Lera residents will gain access to leasing, move-in checklists, package management, service requests, amenity bookings, building access and smart-home integrations through the same Bilt experience they use to pay rent, earn and redeem rewards and engage with the neighborhood. They can manage life in and around their home with a tap or ask their AI Concierge to handle tasks for them, from submitting a service request to reserving a table at a restaurant nearby.
"Lera was built to raise the standard of what property ownership and management can deliver," said Jonah Shinder, VP, Business Development, Lera Living. "With Bilt, we can make the neighborhood part of the promise of living with us, connecting residents to personalized benefits, local businesses and experiences that make each location special. This partnership gives us a powerful way to distinguish our communities, deepen resident loyalty and build lasting value for our owners."
More value at home and around the neighborhood
Neighborhood OS puts AI agents to work across Lera's existing property systems and Bilt's network of merchant partners. Teams can simply text their agents to generate a lease, approve a maintenance request or reserve a building amenity, reducing manual coordination and creating more opportunities to deliver personalized service.
Through its partnership with Bilt, Lera can also invest in benefits, rewards and exclusive neighborhood experiences that make its residential offering more distinctive. Potential experiences could include a home essentials credit after move-in, a nearby wash-and-fold credit while a resident's washing machine is being repaired, or a neighborhood dining experience to celebrate a renewal. These experiences build on Bilt's broader membership ecosystem, through which billions of credits from merchants help connect residents with benefits at participating neighborhood businesses.
"Lera brings an owner's ambition to the resident experience: make every property a place people actively choose," said Ankur Jain, Founder and CEO of Bilt. "Together, we're expanding what a property can offer by making the surrounding neighborhood part of its membership. AI connects service at home with dining, fitness, shopping and experiences nearby, giving Lera more ways to attract residents and make that relationship more valuable every year."
Built around how residents live
Bilt's inaugural State of the Neighborhood Study, conducted with 451 Research by S&P Global, found that two-thirds of U.S. consumers do at least 80% of their everyday spending within 15 miles of home. The study also found:
- 77% of renters say rewards on housing payments would make them more likely to stay in their home long term;
- 83% of renters say one platform for everything, from rent payments to dinner reservations, would meaningfully improve their experience; and
- 95% of consumers say they would try a local business if they could earn rewards there.
One in four U.S. apartment buildings run on Bilt, and Bilt has delivered more than $1 billion in value back to members, helping them pay student loans, cover housing payments, book travel and more. Through Bilt's monthly Rent Day®, Lera residents can access bonus rewards and exclusive experiences, plus play Rent Free™ for the chance to have a month of rent covered.
About Lera Living
Lera Living is an owner-led multifamily operating platform backed by District Realty and Arel Capital Management. Built for owners, by owners, Lera combines institutional-grade systems with the speed and accountability of a boutique operator. The company serves as a strategic operating partner for investors, developers and ownership groups, with a focus on disciplined operations, an elevated resident experience and long-term asset value. For more information, visit www.leraliving.com.
About Bilt
Launched in 2021, Bilt is the membership for where you live and the Neighborhood Operating System (OS) powering everything around it. More than 8.2 million members use Bilt to earn rewards on housing payments, build a path to homeownership, and redeem the highest value rewards currency on the market across travel, dining, fitness, sports, and more. With Neighborhood OS™, the AI platform to help businesses grow through the neighborhood, Bilt connects multifamily property managers, travel advisors, sports organizations, and more than 50,000 merchants nationwide with nearby customers. Bilt powers 1 in 4 U.S. apartment buildings, including those in the Bilt Alliance, built with some of the nation's largest owners and operators. For more information, visit www.bilt.com and download the Bilt app.
SOURCE Lera Living
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