LexisNexis Risk Solutions Identity Proofing for MyChart Successfully Integrates with Epic to Help Hospitals Strengthen Patient Portal Security

Identity Proofing for MyChart is now available in the Epic Toolbox Program as part of the Identity Verification for MyChart Category, offering Epic customers modular identity verification and authentication solutions to support secure digital access

ATLANTA, Sept. 15, 2026 /PRNewswire/ -- LexisNexis® Risk Solutions, a leading provider of data and analytics, announced today that Identity Proofing for MyChart from LexisNexis® Risk Solutions is now available in the Epic Toolbox Program as part of the Identity Verification for MyChart Category. The toolbox designation validates that the solution aligns with the Epic integration and functionality best practices.

"Being in the Epic Toolbox Program validates that our solution seamlessly aligns with Epic technical blueprints, providing healthcare IT teams with a predictable, repeatable deployment process," said Brad Bauer, SVP and general manager, healthcare, LexisNexis Risk Solutions. "By removing implementation complexity, we enable health systems to quickly protect patient accounts with robust identity proofing that preserves intuitive user workflows."

The integration gives U.S. hospitals and health systems using Epic electronic health record systems convenient access to a modular suite of identity verification and risk decisioning tools designed to help protect Epic MyChart accounts and secure patient data while reducing unnecessary friction for legitimate users. Epic customers can select and combine capabilities based on their desired patient experience, operational priorities and level of assurance associated with risk tolerance. With integration available through the Epic Connection Hub, no custom development is required.

The launch comes as malicious bot attacks jumped 59% in 2025¹, emphasizing the need for healthcare organizations to secure digital access across patient portals, digital front doors and workforce systems without slowing down care. As patient portals increasingly support high-value interactions such as account creation, login, account recovery, medical record access, messaging, scheduling and payments, hospitals need identity strategies that go beyond passwords or single-point verification. Identity Proofing for MyChart provides access to solutions that use AI and machine learning to analyze patterns across billions of identity events beyond healthcare interactions, giving organizations broader intelligence to apply layered identity proofing within existing workflows.

"The stakes for patient portal security have never been higher," said Bauer. "Hospitals can no longer rely on static identity checks when patient portals are becoming central to how people access care, manage records and make payments. Identity Proofing for MyChart gives healthcare organizations a stronger, more adaptive way to verify identity and recognize trusted users."

Identity Proofing for MyChart helps organizations assess risk across the healthcare identity access lifecycle and apply the appropriate level of assurance for each interaction. The solution suite offers a range of verification capabilities including digital identity, email, phone association and biometrics intelligence that leverage AI and machine learning to keep up with the latest threats. The suite can support NIST IAL2-level assurance and help organizations move beyond point-in-time identity checks toward risk-based decisioning.

"These capabilities help health systems strengthen trust in digital access while preserving the usability patients and workforces expect," said Bauer. "The configurability of the suite of solutions allows healthcare organizations to keep routine interactions relatively simple while managing higher-risk interactions with stronger verification to help defend against emerging threats like synthetic identity fraud, forged documents and deepfake-enabled impersonations."

To learn more about Identity Proofing for MyChart visit https://risk.lexisnexis.com/healthcare/identity-proofing-mychart. 

About LexisNexis Risk Solutions
LexisNexis® Risk Solutions provides customers with information-based analytics and decision tools that combine public and industry-specific content with advanced technology and algorithms to assist them in evaluating and predicting risk and enhancing operational efficiency. Headquartered in metro Atlanta, Georgia, the company has offices throughout the world, serves customers in more than 190 countries and territories and is part of RELX. For more information, please visit LexisNexis Risk Solutions.

The Healthcare business of LexisNexis Risk Solutions empowers healthcare providers, health plans, pharmacies and life sciences organizations with advanced analytics and technology that can help with identity verification and authentication, provider data management and market data insights. For more information, please visit https://risk.lexisnexis.com/healthcare.

Media Contact: 
Syed Shabbir
Director, Communications
Insurance and Healthcare
LexisNexis Risk Solutions
816-572-7709
[email protected]

Epic and MyChart are registered trademarks of Epic Systems Corporation.

¹ 2026 LexisNexis Risk Solutions Cybercrime Report

SOURCE LexisNexis Risk Solutions