LoanCare Names Amy Jones Chief Information Officer to Lead Technology and AI Strategy

VIRGINIA BEACH, Va., Sept. 22, 2026 /PRNewswire/ -- LoanCare®, a leading national mortgage subservicer, today announced that Amy Jones has joined the company as Chief Information Officer. In this role, Jones will lead LoanCare's technology and digital strategy, including the company's continued investment in innovative, AI-enabled solutions that increase efficiencies, reduce operational and compliance risk, and enhance the borrower experience.

Jones has more than two decades of experience leading technology and digital transformation initiatives across the mortgage, financial services, and healthcare industries. She spent more than 15 years at Wells Fargo, including five years as a technology executive supporting home lending servicing. Throughout her career, Jones has successfully guided organizations through complex transformation efforts while aligning technology strategy with enterprise objectives and customer needs. Before joining LoanCare, Jones served as vice president of customer technology and experience for Wellmark Blue Cross and Blue Shield.

"Amy brings a wealth of knowledge to LoanCare at a time when technology and AI are dramatically changing how superior experiences are delivered to both our clients and their customers," said Dave Worrall, president of LoanCare. "She has a proven ability to work across business functions, apply emerging technologies, and translate enterprise priorities into better outcomes for clients and borrowers. Amy is an outstanding addition to our executive team at a pivotal time in our company's growth."

"I'm genuinely excited to join the LoanCare team at a moment when technology and AI give us an extraordinary opportunity to shape what comes next for mortgage servicing," said Jones. "The real promise isn't the technology itself – it's how we use it to solve meaningful problems, simplify the complexities in servicing, and create exceptional experiences for our clients and their customers. LoanCare has a strong history of turning innovation into practical value, and that focus is a big part of what drew me here."

About LoanCare
LoanCare^® is a leading provider of full-service mortgage loan subservicing, including special loans, private label and retention marketing services. The award-winning company is known for delivering a superior customer experience through personalization and convenience. Its proprietary portfolio management platform, LoanCare Analytics™, identifies risk and opportunity quickly to enable smarter decision-making across the servicing spectrum. For more than 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to real estate and mortgage industries. For more information, visit www.loancareservicing.com.

SOURCE LoanCare