Logicalis 2025 CIO Report: CIOs say security systems not delivering value and too complex to manage

- Tech leaders report security solutions are not delivering value for money as tools go unused
- Over half of CIOs say their security patch systems are too complex to manage effectively and believe they have overinvested

TROY, Mich., April 29, 2025 /PRNewswire/ -- Logicalis US, the leading global technology service provider, released new findings from its 2025 CIO Report, which reveals that CIOs are struggling to derive value from security investments amid an expanding threat landscape. According to the annual report, which surveyed 1,000 global IT leaders, more than half of CIOs say their security patch systems have become too complex to manage effectively.

Despite unprecedented spending on security solutions, 88% of those surveyed experienced cybersecurity incidents in the last 12 months, with 43% enduring multiple breaches. As a result, nearly all CIOs are bracing for significant cybersecurity breaches in the year ahead.

The report found that many CIOs believe their security coverage requires improvements. Half report their organizations have over invested in security solutions they don't need, and an equal number acknowledge they are not getting good value because they do not utilize all available features of their security tools. 

Half of tech leaders say they lack access to security solutions that fully fit their business needs and only 58% are confident in their ability to pinpoint potential security gaps. With clear anticipation of threats on the horizon, there is a concerning gap between IT leaders' security awareness and their capacity to effectively protect their organizations.

As the threat landscape continues to evolve, emerging technologies are creating new vulnerabilities. AI-driven attacks now occur as frequently as phishing, placing AI firmly among the top three cybersecurity threats. Additionally, one in four CIOs surveyed are concerned about the rise of deepfakes over the next year.

"The latest findings from our CIO Report underscores that tech leaders are operating in an environment where cybersecurity threats are steadily intensifying," said Jon Groves, CEO of Logicalis US. "The research found that many CIOs feel the longstanding patch approach towards security is not delivering value for money and may actually be the source of more problems. That said, while it is essential that security remains a budget priority, it should be a strategic investment, not a knee-jerk purchase. CIOs need to evaluate and untangle their security ecosystem and consider moving to a unified solution that offers broader and deeper threat protection."

Additional findings on security

• Malware and ransomware (42%), data breaches (37%), AI-driven attacks (34%) and phishing (33%) are among the top concerns for CIOs when it comes to cybersecurity risk.
• 78% note that the frequency of cybersecurity breaches has either remained consistent or increased.
• 76% acknowledge the growth threat of credential leaks.
• 41% of CIOs don't believe their current security investments fully meet their organization's needs.
• Almost all (96%) say at least some improvements are needed in their organization's security coverage, 45% require significant improvements.

To see the full report head to: https://www.us.logicalis.com/2025-CIO-Report

Report Methodology
At the end of 2024, Logicalis commissioned independent market research specialist Vanson Bourne to interview 1,000 business and IT professionals across EMEA, APAC, US and South America. Only respondents with over 250 employees with involvement in digital transformation and cloud computing within their organizations were interviewed. The 2025 report marks the 11th consecutive year Logicalis has undertaken this study.

About Logicalis US
We are Architects of Change™. We help organizations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.

Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimize operations, reduce risk and empower employees.

As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including; availability, user experience, security, economic performance and sustainability.

Our 7000+ 'Architects of Change' are based in 27 countries around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.

Logicalis has annualized revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa.

It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.6 billion.

For more information visit https://us.logicalis.com 

SOURCE Logicalis